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Work Background
NATEEVOProject Manager Analytics | Data & Analytics Functional Consultant
Mar. 2022Madri, Comunidade de Madrid, Espanha- Project Manager for national and international clients in the area of Data & Analytics.
- Data visualization through connections with platforms such as BigQuery, Google Analytics 4, Tealium iQ Search Console, Google Ads, among others, with a strong focus on Looker Studio and Tableau.
- Auditing, detailed analysis and reporting through Google Analytics 4 (GA4).
- Analysis of websites and apps, using tools that provide aggregated information about the traffic arriving to the websites, according to audience, acquisition, behavior and conversions.
- Support and coordination in the implementation and creation of reports and optimized insights through Looker Studio and Power BI.
- Configuration of OneTrust for GDPR compliance on the web and APPs.
NATEEVOProject Manager Delivery Success
Jun. 2020 - Mar. 2022Madrid, Spain- Internship Assistant Manager Signify Portugal.
- Leadership and project management coordinating all departments involved in project management (SEO, UX, UI, Analytics, Development).
- Plan and manage the full execution of the full scope of projects from award or signature to closeout, in line with contact requirements and response to solicitation.
- Carry out project management, risk and opportunity management. Ensure optimal quality of project execution and revisions.
- Ensure achievement of project performance objectives to meet business objectives and customer satisfaction.
- Manage the status of the project and its KPIs, and report to management, with transparency during project reviews.
- Ensure that key project stakeholders are aligned with project objectives.
- Organize and facilitate the planning of tasks, daily meetings, retrospectives of the different stages of each project (Scrum, Agile).
- Resource management. Knowledge of project management software.
SPB SegurosContent layout and translation
Jun. 2019 - Mar. 2020Madrid, Spain- Customer service with the Spanish and Portuguese market. Documentation management.
- Translation and writing of texts in Portuguese
- Direct contact with carriers and resolution of incidents in the collection and delivery of packages.
- Management of the customer service center department with all inherent requests and complaints
Media Capital - Juntos criamos o futuroOperations Assistant
Aug. 2018 - Aug. 2018Lisbon, Portugal- Operations and realisation assistant in information and entertainment programs.
- The function is to assist the realisation, ensuring all needs and establishing the link between the director and all other sectors.
Liberty Seguros (Portugal)Insurance Consultant
Jun. 2017 - Jun. 2019Lisbon, Portugal- Management of the processes of accidents at work, life, traffic and property that are in the extrajudicial and judicial phases
- Analysis of legal actions and detailed of the various material and bodily damaged so that the better out-of-court negotiation of the value in question
IndraConsultant / Lawyer
Sep. 2016 - Jul. 2017Lisbon, Portugal- Consulting and database analysis
- Data protection knowledge
- Validity and prepared all types of contracts with third parties
- Respond to the departments' legal validation needs
- Prepare the legal structure of all the necessary documentation for the launch of new lines of business
- Validate legally any incentive systems and recommend the best solutions
LSC - Luís Laureano Santos e Associados, Sociedade de Advogados, R.L.Trainee Lawyer
Sep. 2013 - Sep. 2016Lisbon, Portugal
GalpAdministrative
Mar. 2013 - Sep. 2016Lisbon, Portugal- Management of the Customer Service department with all inherent requests and complaints
- Supervision and monitoring of the daily tasks of the operations and management teams with experience in increasing the teams' productivity and performance
- Creation and analysis of tables for decision making
- Analytical capacity with productivity and high management autonomy
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