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Work Background
Project Manager Analytics | Data & Analytics Functional Consultant
NATEEVOProject Manager Analytics | Data & Analytics Functional Consultant
Mar. 2022Madri, Comunidade de Madrid, Espanha- Project Manager for national and international clients in the area of Data & Analytics. - Data visualization through connections with platforms such as BigQuery, Google Analytics 4, Tealium iQ Search Console, Google Ads, among others, with a strong focus on Looker Studio and Tableau. - Auditing, detailed analysis and reporting through Google Analytics 4 (GA4). - Analysis of websites and apps, using tools that provide aggregated information about the traffic arriving to the websites, according to audience, acquisition, behavior and conversions. - Support and coordination in the implementation and creation of reports and optimized insights through Looker Studio and Power BI. - Configuration of OneTrust for GDPR compliance on the web and APPs.
Project Manager Delivery Success
NATEEVOProject Manager Delivery Success
Jun. 2020 - Mar. 2022Madrid, Spain- Internship Assistant Manager Signify Portugal. - Leadership and project management coordinating all departments involved in project management (SEO, UX, UI, Analytics, Development). - Plan and manage the full execution of the full scope of projects from award or signature to closeout, in line with contact requirements and response to solicitation. - Carry out project management, risk and opportunity management. Ensure optimal quality of project execution and revisions. - Ensure achievement of project performance objectives to meet business objectives and customer satisfaction. - Manage the status of the project and its KPIs, and report to management, with transparency during project reviews. - Ensure that key project stakeholders are aligned with project objectives. - Organize and facilitate the planning of tasks, daily meetings, retrospectives of the different stages of each project (Scrum, Agile). - Resource management. Knowledge of project management software.
Content layout and translation
SPB SegurosContent layout and translation
Jun. 2019 - Mar. 2020Madrid, Spain- Customer service with the Spanish and Portuguese market. Documentation management. - Translation and writing of texts in Portuguese - Direct contact with carriers and resolution of incidents in the collection and delivery of packages. - Management of the customer service center department with all inherent requests and complaints
Operations Assistant
Media Capital - Juntos criamos o futuroOperations Assistant
Aug. 2018 - Aug. 2018Lisbon, Portugal- Operations and realisation assistant in information and entertainment programs. - The function is to assist the realisation, ensuring all needs and establishing the link between the director and all other sectors.
Insurance Consultant
Liberty Seguros (Portugal)Insurance Consultant
Jun. 2017 - Jun. 2019Lisbon, Portugal- Management of the processes of accidents at work, life, traffic and property that are in the extrajudicial and judicial phases - Analysis of legal actions and detailed of the various material and bodily damaged so that the better out-of-court negotiation of the value in question
Consultant / Lawyer
IndraConsultant / Lawyer
Sep. 2016 - Jul. 2017Lisbon, Portugal- Consulting and database analysis - Data protection knowledge - Validity and prepared all types of contracts with third parties - Respond to the departments' legal validation needs - Prepare the legal structure of all the necessary documentation for the launch of new lines of business - Validate legally any incentive systems and recommend the best solutions
Trainee Lawyer
LSC - Luís Laureano Santos e Associados, Sociedade de Advogados, R.L.Trainee Lawyer
Sep. 2013 - Sep. 2016Lisbon, Portugal
Administrative
GalpAdministrative
Mar. 2013 - Sep. 2016Lisbon, Portugal- Management of the Customer Service department with all inherent requests and complaints - Supervision and monitoring of the daily tasks of the operations and management teams with experience in increasing the teams' productivity and performance - Creation and analysis of tables for decision making - Analytical capacity with productivity and high management autonomy
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