Luis Estrella

Operations Manager @Modern Earth Energy

UX/UI DesignerStartup Founder🐦 DesignSales & BizDevBusiness OwnerCustomer Success Manager

With extensive experience in business management and operations, I pride myself on being a people-focused leader who values transparency, hard work, and collaboration. My leadership approach centers around fostering strong teams and driving operational excellence through clear communication and strategic problem-solving. I thrive in dynamic environments where I can contribute to efficiency, growth, and innovation. My key strengths include: - Building and leading motivated, high-performing teams. - Streamlining processes to enhance operational efficiency. - Strong decision-making and problem-solving abilities. - Maintaining transparency and trust within teams and partnerships.

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Work Background

Modern Earth EnergyOperations Manager

Oct. 2023Melbourne, Victoria, Australia

Solar Bill BustersGeneral Manager

Oct. 2020 - Mar. 2024Melbourne, Victoria, Australia

Toyota Finance AustraliaCustomer Service Specialist

Jun. 2021 - Jan. 2022Scoresby, Victoria, AustraliaInbound customer service specialist at Toyota Finance Australia. Helping maintain and support customer relationship and connecting potential customers to relevant departments to facilitate the sales process.

Clean Power CoSales Development Representative

Mar. 2019 - Sep. 2020Melbourne, Victoria, AustraliaAs a Sales Development Representative at a Clean Power Co., my main responsibility was to generate leads by cold-calling potential customers. This involved researching and identifying potential leads, making outbound calls, and building rapport with potential customers to generate interest in our solar products and services. I also collaborated closely with the sales team to ensure a seamless transition from lead generation to closing sales. Other tasks included tracking and reporting on call metrics and results, and continuously improving my sales techniques through ongoing training and development. Success in this role required excellent communication and interpersonal skills, a self-driven and goal-oriented mindset, and the ability to adapt to changing market and customer needs.

McDonald'sCrew Member

Sep. 2014 - May. 2016Glen Waverley, Victoria, AustraliaAs a McDonald's Kitchen crew member, my primary responsibility was to prepare high-quality food products in a fast-paced kitchen environment. I followed standardised recipes and procedures to ensure consistency and accuracy in the preparation of menu items. Working efficiently and effectively as part of the team was critical, and I communicated regularly with other crew members and managers to ensure smooth kitchen operations. In addition to preparing food, I maintained a clean and organised work area and followed food safety and sanitation guidelines.