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Work Background
OptumUKProduct Manager
Mar. 2025Greater London, England, United KingdomContinuation of previous role with EMIS due to acquisition.
EMISProduct Manager
Jan. 2025 - Mar. 2025
SuveraClinical Data Analyst
Jun. 2024 - Jul. 2024- Created custom data analytics dashboards, using SQL and MongoDB
- Worked with the Care Operations team to define and update new, bespoke onboarding rules for partners to align with their expectations and optimize service delivery
- Designed bulk processes to identify coding errors resulting in target underachievement. Coordinate care and data team ‘admin clinics’ to resolve these as well as suggest future platform changes to reduce occurrences
- Monitored service delivery KPIs across sync and async patient contacts, and worked with the data team to prepare to report this activity data to the partnership team
- Expertise in EHR analysis for Primary care using EMIS and TPP (Systmone)
SuveraPhysician Associate / Product Manager
Feb. 2022 - Jun. 2024Enhanced health outcomes through the remote monitoring and management of patients with hypertension, diabetes, and elevated cholesterol. Spearheaded the development and management of Virtual Group Consultations for Diabetes, a digital product aimed at improving patient engagement in self-management and supportive lifestyle changes. Conducted comprehensive audits of product/project outcomes aligned with company OKRs, and delivered insightful presentations to stakeholders.
NHSPhysician Associate
Feb. 2020 - Feb. 2022London, United KingdomWorked at a high-paced GP practice where I effectively consulted and managed 20-30 patients daily for chronic and acute conditions.
ColorintechRise 2020 Founder
Feb. 2020 - Jul. 2020London, United Kingdom
FoundervineStartup 54: Africa Tech 2.0
Oct. 2019 - Oct. 201954 hours to create a tech, generate a startup idea that solves a problem in Africa and pitch to a panel of judges for potential investment.
WhereToMEDFounder
Apr. 2019 - Feb. 2022
BulbEnergy Specialist
Apr. 2019 - Sep. 2019London, United KingdomUsing utility industry knowledge and expert customer service skills to effectively support and resolve member inquiries.
University of BirminghamResearch Project
Sep. 2015 - Apr. 2016School of Densitry Biomaterials UnitDissertation: The influence of internalised Titanium nanoparticles on survival of phagocytosis Staphylococcus aureus.
Projects AbroadDental Surgeon shadow
Jul. 2015 - Aug. 2015Shanghai City, ChinaUndertook a work placement shadowing dentists, dental surgeons, and dental teams.
River IslandSales Advisor
Jun. 2012 - Jan. 2013London, United Kingdom• Effectively communicating with clients and colleagues to provide outstanding service.
• Successfully being efficient, initiative, enthusiastic, and able to productively work independently.
Explore LearningTutor
Feb. 2012 - Jun. 2012London, United Kingdom• Successfully managing and assisting a group of three to six from the age 5 to 14 to complete a series of computer based activities in Maths and English.
NHSAdministrative Assistant
Jun. 2009 - Jun. 2009London, United Kingdom• Productively working alongside medical staffs to prepare for patient visits.
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