Club MedVice President, Human Resources North America (Canada, USA, Mexico, Bahamas and Carribean)
Mar. 2012 - Sep. 2013Miami,FLRegional leader responsible for both Corporate and Operations for integrated Business Unit with over 1500 associates located in 3 offices and 4 resorts in USA, Canada, and Caribbeans. 6 direct reports. Report to CEO and Global VP of HR. • Proactively prepared the Canadian region anticipating 123% growth, by creating a recruitment hub.
• Created strategic high-potential and management Talent Pipeline to help resort’s needs: increased number of local management position by 22%.
• Improved resort team satisfaction by 20%.
• Led Optimization efforts applying LEAN methodology: over $100K annual savings.
• Developed first Corporate Engagement Survey in collaboration with HR high potentials, utilizing only internal resources to deliver 90% participation and demonstrating engaged associates at 73%.
• Coached 17 of corporate’s high potentials for leadership development and career management.