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Work Background
Customer Support Specialist
TTECCustomer Support Specialist
Apr. 2019 - Aug. 2023At TTEC, I provided exceptional customer support for Revolut, assisting clients with their financial inquiries via chat in both English and German. My role involved resolving a wide range of financial issues, offering personalized assistance, and ensuring a high level of customer satisfaction. I developed strong communication and problem-solving skills, effectively managing multiple customer interactions simultaneously while maintaining a professional and empathetic approach. My experience at TTEC has honed my ability to deliver top-notch support in a fast-paced environment, ensuring clients receive timely and accurate assistance.
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