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Work Background
ASSA ABLOY Entrance SystemsRegional Service Contract Representative
Feb. 2019 - Mar. 2024Anaheim, California
Sherwin-WilliamsSales Service Representative
Jun. 2016 - Feb. 2019Greater Los Angeles Area• Autonomous in daily operational duties and responsibilities maximizing relationships with store managers to meet sales revenue goals.
• Conduct outside sales activities and customer contact in the commercial sales market through various communication measures such as telephone contact, face-to-face, product demonstrations, and product launches. • Work closely with store managers and internal business group personnel to meet product assortment goals and overall sales growth goals by store. • Lead training sessions with store personnel to ensure high level of accuracy.
• Manage and control expenses within agreed upon budget. • Monitor and report on market and competitor activities and provide relevant reports and information. • Plan, carry out, and support local marketing activities and integrate personal sales efforts with other organized marketing activities such as product launches, promotions, advertising, and product demonstrations. • Provide the highest level of customer service in responding to customer complaints; escalate issues to appropriate personnel as required.
Shelley'sAccount Manager
Jan. 2013 - Jun. 2016Thousand Oaks• Daily sales management, customer service, accounts receivable and accounts payable. • Business reputation development, distribution channel management, public relations, marketing communications including advertising and promotions
• Manage vendor pricing negotiations
LivingSocialAccount Executive
Jul. 2012 - Jan. 2013Thousand Oaks, CA• Met 100% of pipeline requirements and quota achievement • Development of an outside territory for an established Internet corporation launching its California debut
• Initial territory launch exceeded projected expectations
• Developed pipeline through prospecting multiple channels • Utilized Salesforce to manage all leads, customer communication and contract closings
SAGE PublicationsAccount Executive
Aug. 2008 - Jul. 2012Thousand Oaks, CA 91360• Rookie year increased annual sales revenue over $500,000 from previous year
• Again, exceeded annual sales goal by 119.9% & reached regional territory goal for first time in company history.
• Third year increased annual sales revenue over $538,000 and exceed annual sales goal by 107%
• Maintenance and development of a multi-State outside sales territory • Serviced existing clients to expand their current textbook use and identifying new professors to increase overall sales revenue. • Successful territory management was accomplished through a custom Salesforce software system.
• Completed Professional Selling Skills Training
Ventura County StarAccount Executive
Aug. 1998 - Jun. 2005Thousand Oaks, CA• Sales results were 105% to 120% over quota • Recognized top sales person companywide seven months and as Sales Person of the Year
• Tripled initial sales territory in three years
• Maintenance and development of an outside sales territory
• Serviced existing clientele to expand their current marketing programs and development of new clients for advertising
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