Patricia Carvajal

Client solutions manager @Shuttlerock

Mexico💸 MarketingBrand Marketing ManagerCommunications ManagerMarketing Analytics Manager

A seasoned professional currently serving as a Client Solutions Manager at Shuttlerock, a company specializing in creative technology solutions. With a strong background in strategic planning, customer engagement, and project management, I play a pivotal role in ensuring client satisfaction and driving the company's growth. Expert in analyzing client needs and delivering customized solutions that help businesses improve their operations and achieve their goals. Prior to joining Shuttlerock, Patricia had held various roles in customer service and account management, honing her skills in relationship-building and problem-solving. Her dedication and passion for providing excellent service make her a valuable asset to the Shuttlerock team.

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Work Background

ShuttlerockClient Solutions Manager

May. 2024Mexico City, Mexico

Sparkling Advertising AgencyBusiness manager

Aug. 2019 - May. 2024

TERAN\TBWAAccount Director

Oct. 2015 - May. 2024

Grey GroupAccount Director

Sep. 2013 - Oct. 2015

Leo Burnett MexicoAccount Director

Sep. 2012 - Sep. 2013In charge of managing Marlboro account. Scope of work negotiation Manage strategy and creative Teamwork with global team Business partner with PMI Collaboration with BTL agencies Training

McCann EricksonAccount Supervisor

May. 2011 - Sep. 2012In charge of managing L'Oréal Haircare and Haircolor categories. Creative development of new local campaigns. Negotiate fees and estimates for projects not involve in the contract. Manage creative and production team. Work with global team for new projects and adaptations of international ads. Work as business partner with client. In charge of managing and supervising account executive as well as the supervisor jr and executive of the other L'Oréal categories.

JWT MexicoAccount Supervisor

Mar. 2008 - May. 2011Managed and improve the relation with global team and successfully developed new campaign for OTC Bayer products. In charge of global meeting conference call to discuss strategies and creative ideas to be developed locally. Improve the everyday workload with client and creative team strengthening the working relation. Managed and developed four TVCs for the launch of Kimberly Clark's new napkin package format. In charge of administrative and internal issues concerning global requests for Bayer brands. Managed with the planning department strategies proposals for several brands. In charge of managing and supervising account executive

JWT MexicoAccount supervisor for Conagra Foods

Jan. 2010 - Dec. 2011

Kimberly-ClarkAccount supervisor

Jan. 2004 - Dec. 2011

JWTACCOUNT SERVICE

Jan. 2004 - Dec. 2010

JWT MexicoAccount Supervisor

May. 2007 - Mar. 2008Managed and developed campaign in short time notice for Kleenbebe diaper brand Developed the print campaign for Lubriderm Intense Repair launch. In charge of training people in my team (trainee). Managed and head of projects for global creative pitch (Lubriderm Core new campaign).

JWT MexicoAccount executive

Feb. 2005 - May. 2007Managed the internal work process from the brief development to the final materials. Managed workload and prioritized projects for the creative team. Took over Account supervisor responsibilities due to her absence (car accident). Successfully developed and executed the launch campaign for Kleenex (TVC and print layout) , NET (new brand image) and Huggies Toiletries new campaign. Prepared daily and weekly status reports