CiscoOperations Project Manager
Mar. 2002 - Sep. 2007• Subject Matter Expert and lead role for Management of System Engineer Specialization (MOSES) Database. • Engagement with the Senior Management for maintaining the only pure SE hierarchy at Cisco and Q&A for MOSES, VT, Certification Manager System and GSES.
• Research and test new tools for VT management, ensuring productivity and efficiency for VT planning and logistics.
• Demonstrations at SE Manager meetings, Resource Fairs and SE New Hire Training.
• Maintained outside services project budget dollars.
• Partnered on a regular basis with Global SE Directors, Senior SE Managers and SE Managers on requests for updates to team structure. • Playing a key role in developing and building an effective logistical support team for Cisco’s Technology Leadership Program (TLP) and Virtual Team (VT) Programs.
• Managing and mentoring a team of 20 Project Specialists including training and regular face-to-face meetings.
• Generate reports for Global SE Specialization (GSES), Virtual Teams (SEVT, PSSVT, PVT), CMO Enterprise Marketing, Theater specific requests and Worldwide Technical Operations.