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Work Background
ANAVIA.caFounder, Principal Consultant
Mar. 2012Acton, Ontario, Canada• Disciplines: IT Consulting, Strategic Planning, Technology & System Evaluation, Risk Management, Solution Architecture, Software Development, API Design & Integration, Job Costing, Procurement &Vendor Management, Project Management, Issue Management, Change & Release Management, 24x365 Technical Operations & Data Centre Infrastructure, Big Data and Business Intelligence (BI) • Provided Senior IT Leadership, including technology strategic planning, hire vs outsource recommendations, vendor selection, day-to-day Technical Operations and staff management • Designed & implemented a Big Data solution - FD360° - providing best in class online data analysis tools to clientele (SQL Server, QlikView, SSIS, VB.NET, API, CSV/TXT) • Led a project that integrated a Big Data solution with API's from Canada Post, Canpar, Purolator, and Sameday (SQL Server, VB.NET, API, TXT, SFTP) • Assumed the lead SQL Server DBA role for two(2) major 3PL enterprise software upgrades: Accellos /HighJump / Körber Warehouse Management System (WMS), and Logistyx / e2open Ship-IT Multi-Carrier Parcel Shipping Software • Assumed the lead SQL Server DBA role for a major 3PL Transportation Management System (TMS)implementation (Accellos / HighJump / Körber) • Improved the reliability, and monitoring of data processing, in support of meeting client SLA's • Led the Data Exchange Service (DES) project, a .NET/SQL Server-based data processing engine to modernize data integration with clients (VB.NET, SQL Server, API, EDI, CSV/XML/TXT/SAP, JSON, XML)and Sage ERP • Assumed the lead technical liaison role for all client integrations (VB.NET, SQL Server, API, EDI, CSV/TXT, JSON, XML) • Led the 3PL integration project with DropStream, an e-commerce aggregator • Handled all IT matters for multiple brand new 100,000++ sq ft offices & warehouses • Executed a seamless Data Center, office & warehouse consolidation & relocations • Completed a VMware 40-to-2 server consolidation
DST Output Canada Inc.Director, Information Services
Apr. 2005 - Dec. 2011Markham, ONReported directly to the Senior Executive VP of Operations. Member of the Senior Management Council, responsible for setting company direction in Canada, and ensuring that business & financial goals are met. As the Technology representative on the Council, it was my responsibility to translate business goals & objectives into technological solutions, within fiscal and timeline targets. Protected 1 Billion pages of transactional credit card and other financial data, annually. Met 50% year-over-year business growth demands (for 7 years) while improving data processing throughput, reliability/up-time, meeting DR/BCP requirements, and improving profitability. Strategic leadership of a team of twenty-six(26) IT professionals consisting of Managers, Team Leaders, Programmers, Network Analysts, System Administrators, and Technical Support Representatives. Responsible for all 24x365 Operational, client-facing, and back-office Information Systems including custom Electronic Imaging software development for clientele, development & support of internal Operational systems, Network & Data Centre infrastructure, Security, Disaster Recovery (primary & secondary Data Centre’s), and general user community computer systems & services. Responsible for all financial aspects of the Information Services department; $3 Million Operating Expenses budget, $1 Million in Operating Revenues, opportunity/job costing, estimates, staffing, compensation & related plans. Responsible for all Change & Release Management into Production. Responsible for the technological solution, people & processes to achieve PCI Compliance. Managed 3rd-party vendors - contracts & order negotiations, SOW's, re-occurring services & fees.
ADP Canada Inc.Manager, eProduct Systems
Apr. 2003 - Apr. 2005Mississauga, ONLeadership and day-to-day management of the pay@work, people@work, and Performance Pack software development team (14), consisting of Team Leaders, Business Analysts, Developers, Database Analysts, and Testers. Responsible for all aspects of associate management - hiring, performance appraisal, performance management, coaching, resource planning - and implementing department policies to ensure the recruitment and retention of a motivated, high performing team of technology professionals. Responsible for providing input to the department plan and accountable for achieving financial objectives set for the Team. Accountable for project results and meeting commitments on cost, functionality, time-to-market and quality.
ADERANTDevelopment Project Manager
Jul. 2000 - Apr. 2003Markham, ONResponsible for leading and successful completion of .NET-based software development projects through the Software Development Life Cycle - requirements, design, coding, testing, documentation and release. Performed complex business impact evaluations, technical analysis, cost analysis, risk assessments, and capacity planning. Ensured projects were completed according to product specifications, costs, and were properly documented including project artifacts. Facilitated communication upward and across project teams including project status, risks, recommendations, technical information, and justifications for schedule variances.
TORYS (LLP)Supervisor, Development
Jan. 2000 - Jul. 2000Toronto, ONResponsible for managing the acquisition, development, and deployment of practice-specific applications for all departments within the firm. Provided technical expertise, insight, direction, and guidance to all programming staff. Responsible for hiring new staff and conducting performance reviews. Kept abreast of new technologies that reduced costs and increased efficiency. Participated in the monthly and annual budgeting process through expenditure forecasting and reporting. Documented business requirements through needs-analysis, use case scenarios, and functional prototyping. Developed and documented technical specifications - database design, object hierarchies, infrastructure requirements.
TORYS (LLP)Senior Programmer/Analyst
Jun. 1997 - Jan. 2000Toronto, ONSpecified, designed, and developed custom software solutions to meet specific business needs using VB, SQL Server, Access, and Crystal Reports. Responsible for mentoring junior programming staff on OOP, UI design, T-SQL, coding standards, and application deployment. Documented business requirements through needs-analysis, use case scenarios, and functional prototyping. Developed and documented technical specifications - database design, object hierarchies, infrastructure requirements. Assumed a lead technical role during product development. Coordinated end user testing and firm-wide system rollouts. Researched and evaluated 3rd-party software and new technologies. Provided second-line support.
EQUIST, Inc.Product Developer
Jun. 1994 - Jun. 1997Mississauga, ONSpecified, designed, and developed custom software solutions for clients. Performed numerous application demonstrations for prospective clients.
Architech Microsystems, Inc.Field Service Technician
Mar. 1992 - Jun. 1994Mississauga, ONDesigned, maintained, and supported LAN's and WAN's for new and established clientele. Responsible for front-line technical phone support. Gained extensive experience with PC hardware architecture and software applications ranging from desktop to network operating systems. Part-time responsibilities maintaining and supporting office LAN.
Peel District School BoardNight School Instructor
Jan. 1990 - Dec. 1994Mississauga, ONDeveloped the curriculum for and facilitated a night school course for Adults: Beginner Piano for Adults
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