Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
JM Thomas Forest Products CoOperations Specialist
Nov. 2020Boise, Idaho, United States• Began as a primary representative, managing high-volume phone systems, vendor communications, and scheduling logistics for daily shipping and receiving of dozens of loads.
• Transitioned into inventory management, overseeing receipt of inventory stock levels, coordinating deliveries, and maintaining accuracy across multiple product lines.
• Directed the location’s accounting department with invoicing, reconciliation, and internal reporting.
• Provided operational support to the sales team by streamlining order processing and ensuring timely customer fulfillment.
• Collaborated cross-functionally to improve internal workflows, contributing to greater overall efficiency and customer satisfaction.
Outback SteakhouseHost & To Go Specialist
Nov. 2019 - Mar. 2022Boise, Idaho, United States• Provided friendly and efficient front-of-house service as a host, managing guest flow, waitlists, and reservations to ensure a positive dining experience.
• Specialized in coordinating to-go and curbside pickup orders, maintaining accuracy and timeliness under high-volume conditions.
• Communicated effectively with kitchen staff and customers to resolve issues quickly and ensure customer satisfaction.
• Maintained cleanliness and organization of the host station and to-go area, contributing to overall restaurant efficiency and guest satisfaction.
Idaho Department of Corrections One Stop Reentry CenterFront Office Executive
May. 2019 - Nov. 2019Boise, Idaho, United States• Provided comprehensive front office support to reentry program staff and participants, serving as the first point of contact for walk-in clients, phone inquiries, and scheduled appointments.
• Assisted in coordinating services for individuals transitioning back into the community, maintaining professionalism and confidentiality in a high-sensitivity environment.
• Managed scheduling, intake paperwork, and daily office operations, supporting both administrative efficiency and client needs.
• Collaborated with staff to ensure smooth communication between service providers and clients, contributing to the center’s mission of successful community reintegration.
Boise State UniversityStudent / Graduate Student
May. 2014 - Aug. 2024Boise, Idaho• Earned a Bachelor’s and Master’s degree while dedicating time to personal and professional development.
• Focused studies on leadership, organizational behavior, business operations, and strategic planning.
• Engaged in self-directed learning to strengthen skills in communication, emotional intelligence, and operational management.
• Demonstrated resilience, discipline, and a commitment to long-term growth while overcoming personal challenges.
Holland America LineContract Crew Officer
Aug. 2013 - Mar. 2014Seattle, Washington, United States• Managed comprehensive crew operations aboard international cruise vessels, including payroll administration, HR coordination, and personnel record-keeping for multi-national staff.
• Served as the primary liaison for shipboard customs and immigration documentation for each country entered, ensuring full compliance with international maritime regulations.
• Handled onboarding and offboarding logistics for crew members, including contracts, travel arrangements, and orientation processes.
• Maintained sensitive employee information with strict confidentiality and upheld company standards for safety, conduct, and operational readiness.
Ketchum Grocery LLCContract Business Manager
May. 2012 - Aug. 2013Ketchum, Idaho• Oversaw all operational facets of the business, including payroll, accounting, human resources, marketing, and daily store operations.
• Managed financial reporting, budgeting, and vendor relations to ensure fiscal health and cost efficiency.
• Implemented marketing strategies to improve community visibility and increase customer traffic.
• Directed hiring, onboarding, and employee relations, fostering a positive and productive work environment.
• Streamlined business processes to improve efficiency and support long-term sustainability during a transitional growth period.
Raymond James Financial Services, Inc.Registered Paraplanner / Insurance Agent
Mar. 2010 - May. 2012Ketchum, Idaho, United States• Provided full-service administrative and financial planning support to the firm’s principal financial advisor and a diverse portfolio of clients.
• Created detailed monthly financial updates, portfolio reviews, and documentation to support ongoing client relationship management.
• Maintained an active insurance license and delivered tailored corporate health and life insurance solutions to business clients.
• Ensured compliance with regulatory requirements and internal standards while handling sensitive financial information with discretion.
• Acted as a primary point of contact for client inquiries, policy updates, and account maintenance, reinforcing trust and continuity of service.
Uberstix, LLCOperations Manager
Nov. 2007 - Jun. 2009Hailey, Idaho• Directed end-to-end operations for a global toy company, overseeing international manufacturing imports, U.S. distribution, and supply chain logistics.
• Managed international shipping and customs coordination for product distribution across global markets.
• Oversaw day-to-day U.S. operations, including accounting, finance, human resources, and administrative functions.
• Served as liaison for investor communications, contributing to strategic planning and business development initiatives.
• Implemented process improvements to enhance efficiency, reduce operational costs, and support business scalability.
Sun Valley DevelopmentProject and Operations Manager
Mar. 2004 - Nov. 2007Ketchum, Idaho• Managed all office operations including bookkeeping, scheduling, and administrative oversight for a fast-paced real estate development firm.
• Oversaw full project lifecycle management, tracking development progress from planning and permitting through construction and final completion.
• Maintained investor relations, prepared progress reports, and coordinated financial updates to ensure transparency and stakeholder alignment.
• Supported real estate transactions as a licensed realtor, assisting with property listings, client relations, and closing processes.
• Played a key role in coordinating cross-functional teams, vendors, and contractors to ensure projects met quality, budget, and timeline expectations.
Intch is a Professional Networking App for the Future of WorkSee more people like Rebecca on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
536877 people
21
Visual Designer
16
Customer service specialist
15
Human Resources @ UB Greensfelder
134066 people
15
Human Resources @ UB Greensfelder
16
Real Estate Agent @ Exit Realty
16
Legal Assistant @ State Attorney’s Office