Hewlett Packard EnterpriseIT Manager Workplace Messaging and Collaboration
Sep. 2015 - Apr. 2016Sofia, Bulgaria- Leading a team of 20 Messaging and Collaboration specialists and SMEs skilled in the support of customers' IT collaboration infrastructure(Microsoft Exchange, Microsoft Share Point, LYNC, O365). - Combined experience in IT with leadership and motivational skills to create a positive working experience for the team and an excellent service for our customers. - Compliance with ITIL practices of IT Service Delivery Management, LEAN methodology, quality and service excellence programs - Maintaining high-level communication with clients and account communities - Contribution to fiscal year aspire forecasts, operational & financial efficiency targets, quality and productivity improvements