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Work Background
Senior Account Manager
West Pharmaceutical ServicesSenior Account Manager
Jun. 2020Belgrade, SerbiaPrimary and secondary pharmaceutical packaging components and containers, services and medical devices. Sales management - Execution and market coverage of a large and diverse market place -
pharmaceutical/medical/healthcare sectors across Russia, former CIS countries, etc.), MENA (Turkey, Asia minor/Near East,Middle East, North Africa), South Africa; Sales execution with Pre- and Post-Sales activities with the Customer Service and Technical Customer Support teams;‬ ‪
Key Account Management - identifying customer needs, identifying new customers and new opportunities; small and mid-size pharmaceutical as well as global, multinational accounts in all pharma industry verticals (Biotech, Pharma and Generics); ‬ ‪Forecasting, Budgeting
& Strategic planning - Preparation of annual and mid-term Sales Budgets, Monthly, Annual and mid-term Rolling Sales Forecasting; Strategic planning and maintaining pricing strategies compliant to company policies, revisions and pricing executions;‬ ‪Agents & Distributors management - negotiation and introducing sales and supply
contracts, implementation and execution; Developing and managing business relationship key accounts and global customers, small and mid-size accounts, CMO’s, CRO’s, CDMO’s;‬ ‪Stock of goods management, regular reviews of existing stock levels and material stock list, creating strategic products stock, supporting stock building and supply to existing customers and using for new projects and business opportunities;‬ ‪Business Development - identifying new prospects and projects that align with the market trends and corporate strategies on developing opportunities with introducing the products from the existing product portfolio as well as new products from the development pipeline;‬ ‪
Marketing activities - promoting products and services all according to corporate guidelines and policies (promotional materials, general and technical presentations, fairs/exhibitions, promotions, media advertising, etc.),‬
Account Manager
West Pharmaceutical ServicesAccount Manager
Jun. 2016 - May. 2020Belgrade, Serbia‪Sales management - Execution and market coverage of a large and diverse market place -
pharmaceutical/medical/healthcare sectors across Europe (UK, Benelux, DACH, Central and
Eastern Europe, Russia, Ukraine, former CIS countries, etc.); ‪
Key Account Management - identifying customer needs, identifying new customers and new opportunities; small and mid-size pharmaceutical as well as global, multinational accounts in all pharma industry verticals (Biotech, Pharma and Generics); ‬ ‪Forecasting, Budgeting
& Strategic planning - Preparation of annual and mid-term Sales Budgets, Monthly, Annual and mid-term Rolling Sales Forecasting; Strategic planning and maintaining pricing strategies compliant to company policies, revisions and pricing executions;‬ ‪Business Development - identifying new prospects and projects that align with the market trends and corporate strategies on developing opportunities with introducing the products from the existing product portfolio as well as new products from the development pipeline;‬ ‪
Marketing activities - promoting products and services all according to corporate guidelines and policies (promotional materials, general and technical presentations, fairs/exhibitions, promotions, media advertising, etc.),‬
Area Sales Manager Eastern Europe
West Pharmaceutical ServicesArea Sales Manager Eastern Europe
Jun. 2005 - Jun. 2016Belgrade, SerbiaSales Management; Key Account Management; Business Development; Forecasting, Budgeting, Strategic Planning; Customer Relationship Management; Managing Customer Service; Marketing activities; Product Management;
Business Development Manager
BCC Services d.o.o.Business Development Manager
Jun. 2004 - May. 2005Belgrade, SerbiaCompany formation Office set up, running office administration and operations, preparing the business plan and strategy promoting the companies and its activities in the local market, Business Development, identifying and establishing Key Accounts, annual Sales/Business Budget preparation Marketing activities (company/products/services presentations, media advertising, promotions at fairs/exhibitions, joint supplier/vendor technical presentations, technical workshops, etc.) Sales of licensed products from MICROSOFT, ORACLE as aclient base of various SaaS, Document Managament and other applications
Country Operations Officer
RRC d.o.o.Country Operations Officer
Aug. 2003 - Jun. 2004BelgradeDistrubution and Channel Pertner Managemnet with HW from vendors: CISCO, VIEWSONIC, HUAWEI. Company Formation Organizing promotion and introduction of operation kick off through various Marketing activities (products/services presentations, media advertising, promotions at fairs/exhibitions, joint supplier/vendor technical presentations, technical workshops, etc.) according to guidelines and policies, identifying Key Accounts, developing and maintaining business relationship, annual Business/Sales Budget/FC preparation
Executive Manager
PSC doo - Pakom Solution CentreExecutive Manager
Apr. 2003 - Jul. 2003Belgrade, SerbiaCompany Fromations Establishing the office, setting up the operations, Business Development with new customers/accounts Company promotion through various Marketing activities (products/services presentations, media advertising, promotions at fairs/exhibitions, joint supplier/vendor technical presentations, etc.) Sales of licensed products from MICROSOFT as aclient base of various SaaS and other applications
Sales Manager
Fujitsu Services Ltd. / ICLSales Manager
Apr. 2000 - Jun. 2003Belgrade, SerbiaSales Management; Business Development; Forecasting; Budgeting; Marketing activities; ICL's System Integration, hardware platforms (TRIMETRA Mainframe systems, own branded retail hardware (i.e. POS stations and integrated systems) and licensed products from MICROSOFT, ORACLE as aclient base of various SaaS, Document Managament and other applications SIEMENS NIXDORF (later, WINCOR NIXDORF, upon acquisition by FUJITSU) retail and retail banking hardware, software, and services.
Sales Engineer
Dialog - BeogradSales Engineer
Nov. 1999 - Apr. 2000Belgrade, SerbiaDistributor of COMPAQ/HP for Serbian market, H/W sales adn distribution, Technical Service support. Sales of licensed products from MICROSOFT as aclient base of various SaaS
Sales Representative
Teknox d.o.o.Sales Representative
Jan. 1996 - Dec. 2000Belgrade, SerbiaDistrubution and Services of earth moving and material handling machines and equipment - primary vendor CATERPILLAR, other vendors: BOBCAT, GROVE, HYSTER. Sales Management; Forecasting, Budgeting; Marketing activities; Product Management;
Deputy Chief System Engineer
SLAVIJA BANKA a.d.Deputy Chief System Engineer
Sep. 1994 - Aug. 1995Belgrade, Serbia‪Banking business system mainenance based on Digital VAX mainframe technology, software application development‬ under the VMS OS.
Software Developer
System Dynamics CorporationSoftware Developer
Sep. 1991 - Sep. 1994Belgrade, SerbiaSupporting the users of IBM AS/400 System under OS/400 OS, Industrial Application Software Development MOSAICUS XXI, AS/400 Chief System EngineeR, System and Data Base Administrator, Customer Relation, end-user and client Training and Coacing, and providing Technical Support
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