H&R BlockSr. Communications Manager
Sep. 2019 - Sep. 2021Kansas City, Missouri Area- Developed, executed, and measured strategic PR and content plans supporting the Block Advisors small business brand. Founding member of integrated marketing team heading brand relaunch for Block Advisors in 2021. Contributed to delivering 300K+ new small business clients (19% over plan). Oversaw earned and owned media and redesigned storytelling approach for human-interest appeal.
- Monitored and reported performance results, tying PR results to business impact.
- Defined and authored content supporting brand narrative, including key messages, press releases, storytelling pieces, media pitches, thought-leadership articles, social posts, and other media materials as needed.
- Built and managed the brand’s social influencer program from the ground up.
- Managed external Twitter News account, developed posts and graphics aligned to corporate narrative and transformation story.
- Helped manage agency partners to support ongoing storytelling efforts.