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American Time Dil OkullarıEducation Advisor
Feb. 2025 - May. 2025Istanbul, TürkiyeAs an Education Advisor at American Time, I strategically combined advisory responsibilities with a primary focus on Knowledge Management, ensuring that institutional knowledge, teaching methodologies, and student placement insights were captured, shared, and continuously optimized across the organization. Knowledge Infrastructure Design: Developed and maintained centralized repositories of course materials, language learning frameworks, and tutor performance feedback to support standardized teaching excellence across all language programs. Educator-Tutor Knowledge Sharing: Facilitated internal knowledge transfer between native-speaking tutors and academic coordinators by creating structured documentation, lesson plans, and best-practice guidelines. Data-Driven Matching: Created systems for analyzing student proficiency data and learning objectives, translating them into actionable profiles used to match students with ideal tutors and learning paths. Curriculum Intelligence: Curated and updated dynamic knowledge bases containing culturally responsive curriculum content and pedagogical insights to support adaptive language instruction for learners of diverse backgrounds. Continuous Improvement: Conducted regular audits of instructional material usage, identifying knowledge gaps and working with educators to co-develop updated content aligned with modern language acquisition methodologies. Technology-Enhanced Learning: Recommended and integrated digital tools and platforms for collaborative learning and asynchronous content sharing among tutors and students. Provided individualized consultations to students and parents on course selection, proficiency progression, and language goals. Assessed student learning outcomes and provided feedback to refine curriculum alignment with learner expectations. Served as a liaison between the academic team and prospective learners, ensuring accurate communication of program strengths and learning formats.
Student Friendly Knowledge Management Specialist
Oct. 2021Istanbul, TürkiyeKnowledge Management Specialist | Academic & Exam Tutor | Founder of Student Friendly I am the founder of Student Friendly, an education and academic services business dedicated to helping students, professionals, and institutions succeed through expert tutoring, knowledge management, and strategic academic support. With a background in Knowledge Management and over a decade of experience in private tutoring, I offer personalized academic solutions across a wide range of subjects including: Mathematics, Statistics, Economics, and Finance Financial Engineering and related quantitative fields Exam Preparation for TOEFL, IELTS, SAT, YDS, YÖS, and IGCSE English Language, Essay Writing, and University Applications Support for residency permits, scholarships, and housing assistance in Turkey In my role as a Knowledge Management consultant, I also work with businesses, entrepreneurs, and academic institutions to design and implement efficient systems for capturing, organizing, and applying knowledge—driving innovation and improving performance. My mission is to deliver high-impact educational services that are student-centred, results-oriented, and globally accessible.
Student Friendly Knowledge Manager
Sep. 2020Istanbul, TurkeyIn my role as founder and operator of a global academic support platform, I have functioned as a Knowledge Manager, overseeing the full lifecycle of knowledge within an education-focused, student-friendly freelance ecosystem.
My core responsibility has been to identify, structure, store, and distribute knowledge efficiently across a growing network of academic professionals and students worldwide. I built and continuously refined a knowledge-sharing infrastructure that connects learners to tailored expertise by mapping student inquiries to the most suitable academicians (teachers, professors, researchers, etc.) based on subject, level, and specialization. This involved: Knowledge Acquisition: Sourcing and vetting subject matter experts across disciplines and levels of education.
Knowledge Organization: Creating structured repositories of academic profiles, categorized by specialization, teaching style, availability, and student outcomes.
Knowledge Sharing & Transfer: Designing workflows to ensure rapid and accurate matching between student needs and academic resources, including peer-to-peer recommendations and internal tagging systems. Knowledge Retention: Maintaining a living database of solved cases, FAQs, and academic best practices for future reference and improved delivery quality. Knowledge Application: Using collected insights to train new partners, improve response strategies, and elevate service personalization. I implemented collaborative platforms and documentation standards that supported tacit and explicit knowledge transfer among academicians and internal collaborators, ensuring consistency and adaptability in meeting student demands. This hands-on experience as a Knowledge Manager in an educational services context has sharpened my ability to lead in environments where knowledge is dynamic, decentralized, and mission-critical.
Buffalo Wings & Rings InternationalEmployee Experience Manager
Aug. 2018 - Oct. 2018Jeddah, Makkah, Saudi Arabia
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