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Work Background
Business Administration
Agrin Industries LLCBusiness Administration
May. 2023New York, New York, United StatesInternational trade in goods, steel, wood and stones. Commercial management and administration of contracts, portfolios and negotiations.
Bilingual booking agent
Vitória Hotéis LtdaBilingual booking agent
Sep. 2022 - Jul. 2023Campinas, São Paulo, BrasilCorporate record and contract entry, general availability control, rate negotiation, service and management of event groups, corporate groups, airlines, agencies, operators, and individuals. Entry of registrations and contracts. Reservation adjustments in the system and third-party channels. Account closures and billing.
Bilingual receptionist
Vitória Hotéis LtdaBilingual receptionist
Dec. 2021 - Oct. 2022Campinas, São Paulo, BrasilCustomer service with procedures such as check in and check out, as well as all needs during the stay. Administrative duties relating to reservations and availability control.
Administrative bilingual receptionist
Bourbon Hotéis & ResortsAdministrative bilingual receptionist
Aug. 2019 - Jan. 2021Campinas, São PauloOperational and administrative procedures at reception, as well as financial procedures such as sending invoices, blocking reservations, inserting rooming lists and controlling availability, and site inspections.
Bilingual receptionist
Vitória Hotéis LtdaBilingual receptionist
Feb. 2019 - Aug. 2019Campinas e Região, BrasilCustomer service with procedures such as check in and check out, as well as all needs during the stay. Administrative duties relating to reservations and availability control.
Hostess
Vitória Hotéis LtdaHostess
Apr. 2018 - Feb. 2019Campinas, São PauloControl of the reservation system and operational management of the restaurant. Customer reception and occasional service directly at the table.

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