Employment ServicesCoordinator/Manager
Mar. 2007 - Jan. 2018AustraliaI have worked with a number of organisations providing the following: Service Coordinator with a job network in NT
Work for the Dole Coordinator with Mission Providence, NSW
Base Coordinator with a training company in NT
Manager at an Employment Services agency in NT
Manager at ITEC Employment, Tennant Creek and Broome
Employment and Training Advisor with Jobfind in Port Macquarie, Team Leader with Centrelink in Port Macquarie All these roles provided a wide range of duties including: • Overseeing daily operations, supervising and mentoring personnel, resolving complaints and enquiries
• Establishing, implementing and overseeing effective systems, processes and controls
• Project and change management
• Training, developing, mentoring and coaching unemployed clients to increase employability, health and wellbeing
• Empowering and preparing Indigenous inmates for release back into the community
• Liaising with employers and organisations to secure placements and employment for jobseekers
• Building strong working relationships with key stakeholders
• Case management, including overseeing Indigenous job seekers
• Referring clients to suitable work for the dole (WfD) activities and training programs
• Assessing proposals for group-based activities
• Negotiating and preparing budgets for WfD proposals
• Data entry and database management, maintaining meticulous records
• Producing various reports, presentations, analyses, correspondence and documentation • Overseeing workplace health and safety requirements for clients, including providing all required personal protective equipment (PPE) and training
• Performing as a strong leader of a cohesive team with strict adherence to statutory regulations and compliance requirements Licences and Qualifications • Certificate IV in Training and Assessment
• Business Communications
• Centrelink Team Leader Training
• Customer Service
• Communication for Team Building
• C Class Licence