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Work Background
Epoch Education, IncOperations Manager
Dec. 2020 - May. 2025As Operations Manager at Epoch Education, I collaborated with the Executive Team the development and execution of impactful communication skills training programs. My role involves coordinating complex logistics for events, managing vendor relationships, and ensuring a smooth operational flow. I leverage data-driven insights to enhance service delivery and foster a culture of engagement among employees and clients. Additionally, I drive the continuous improvement of training content through feedback and assessment, ensuring it meets the evolving needs of our diverse audience. Through collaboration with cross-functional teams, I lead initiatives that align with our organizational mission and improve overall client satisfaction.
Children's Home Society of MinnesotaProgram Manager
Apr. 2017 - Apr. 2021In my role as Program Manager at the Children’s Home Society of Minnesota, I coordinated international adoption programs, enhancing the experiences of adoptive families through meticulous logistics management. I advocated for ethnic diversity in adoption and streamlined communication processes to ensure that families received the support they needed. My efforts contributed and fostered a sense of community among families navigating the adoption process.
Vietnamese American Non-Governmental Organization (VA NGO) NetworkExecutive Director
Oct. 2008 - Jul. 2012As Executive Director of the VA NGO Network, I led community development initiatives that improved access to resources for underserved populations. My responsibilities included organizing events, managing logistics, and building relationships with stakeholders. I successfully advocated for policy changes and developed programs that empowered local communities. This role allowed me to cultivate partnerships and enhance organizational effectiveness, driving positive change in the community.
Mind on the MediaExecutive Director
Aug. 2002 - May. 2009A non-profit organization whose mission is to inspire independent thinking and foster critical analysis of media messages. The work we do is to raise public awareness through volunteer outreach and coordinating national conferences about the negative effects of images in the media through the “Turn Beauty Inside Out” Campaign that works to foster participation, discussion and awareness of images of girls and women in the media.
Catalyst FoundationFounder & Executive Director
Jul. 1999As the Founder and Executive Director of the Catalyst Foundation, I spearheaded initiatives focused on social justice, gender equity, and children's rights. I successfully developed and implemented programs that empowered women and girls, positively impacting over 3000 participants through education and vocational training. My role involved building strategic partnerships with local NGOs, advocating for policy changes, and managing a diverse team. I am passionate about creating inclusive environments that foster community engagement and social responsibility.
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