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Work Background
PeoplesHRCHIEF PRODUCT OWNER
Nov. 2016Colombo, Western Province, Sri LankaForward-thinking and successfully transforming product portfolios with progressive business process automation and technology adoption. Adept at guiding essential initiatives in product portfolios aligned with business objectives and empowering portfolio growth across 45+ countries. Proven in scaling the software portfolio that is globally competitive among top-tier products and driving successful acquisitions of customers. Key Highlights: Direct product scalability and extendibility: Support large-scale public-sector deployments. Artificial Intelligence Strategy: Own and drive the overall AI strategy and roadmap across portfolios, establishing criteria for success. Implement AI-powered features such as chatbots, predictive analytics, and automated workflows. HR Business Process Standardization: Build strategy and drive vision for HR business process standardization for customers globally. Functional and Technical Innovations: Spearheaded product innovations to cater to automating business processes for public sector entities, large-scale private sector entities, and entities in the Banking and Financial sector. Intelligent Automation Portfolio: Led the realization of an Intelligent Automation portfolio for service-level automation of business processes with RPA. Third-Party Vendor Relationships: Build and sustain relationships with third-party software vendors in merging their services with core product portfolio. Global Partnerships: Build partnerships with global entities to strengthen the global journey in product compliance and localization according to each country's statutory and compliance reporting structures. Global Functional and Technical Consultations: Build and sustain partners across multiple countries for functional and technical consultations for the portfolios. Expert in AI, Machine Learning, and Data Science, transforming product portfolios with innovative solutions and driving global business process automation.
hSenid Business SolutionsCHIEF PRODUCT OWNER
Nov. 2016Colombo, Western Province, Sri Lanka
hSenid Business SolutionsPRODUCT MANAGER FOR HRMENTERPRISE & PEOPLESHR
Nov. 2006 - Nov. 2016Colombo 2As the Product Manager, I held bottom-line accountability for software products, multiple portfolio product roadmaps, product release oversight, and portfolio market launch as well as heading product development, R&D, Quality Assurance, and P&L administration. I scheduled annual product leases, successfully delivering product suite upgrades for business and technical adoption that secured new global-wide clients. I also analyzed markets for global products and coordinated with pre-sales, project delivery, customer focus groups, and key stakeholders in defining and prioritizing product features for market launch and competitive market sustainability. Notable Achievements Include: ● Drove Amazon Web Services partnership as first customer in Sri Lanka in 2012 – Amazon Web services customer base is now largest in Sri Lanka equaling 240+. ● Generated portfolio growth from eight Human Resource business modules to over 50. ● Expanded functional product scope to include end-to-end HR and compensation business practices – product portfolio was adopted by 1,000+ global clients across 30+ countries. ● Led implementation of change management processes, control mechanisms, and incident management models for internal units that allowed customers to visually review progress of requests. ● Designed and launched product dispatch platforms and online libraries vital for local and international implementation teams and business partners to obtain required product additions. ● Coordinated efforts for successful attainment of required regulatory compliance with host countries to provide payroll processing activities. ● Participated in establishment of CMMi Level 3 product development and delivery to business units. ● Deployed QA automation protocols that reduced cycle times by 90% and enhanced resource utilization.
JOHN KEELLS ITBUSINESS SOLUTIONS CONSULTANT
Aug. 2000 - Jul. 2006Sri lankaIn this position, I analyzed local and international business sectors to ensure the best HR domain practices and oversaw SAP ERP implementation processes. I facilitated Oracle ERP application implementation and configuration training for both staff and clients. I also delivered key IT support for HR and Payroll systems including operational oversight, business system enhancements, site upgrades, and end-user training as well as ensured timely delivery of HR KPIs to key stakeholders. Notable Achievements Include: ● Created e-Business solutions for logistics and tourism business units. ● Successfully drove bidding process as well as vendor assessment and selection for best-in-class ERP solution. ● Partnered with internal technical team to design a self-service application portal that produced effective group-wide reports and analysis. ● Successful delivery of Oracle HCM in international clientele.
JOHN KEELLS ITBUSINESS ANALYST
Jan. 2000 - Dec. 2003Sri LankaWas responsible for overall managing, communicating and ensuring end-to-end HR/Compensation business requirements with SAP implementation partner while managing internal stakeholder expectations with the RFP to ensure the delivery timelines. Was responsible for the smooth operation of the internal application prior to the SAP ERP and timely delivery of results of identified HR KPI’s to key stakeholders. Was the key IT system support person for the HR and Payroll systems for the John Keells Group of companies including operational support, business system enhancements with the support of IT group, was responsible for site upgrades and end-user training and a member of the overseas Oracle Implementation team.
hSenid Software InternationalSENIOR SOFTWARE ENGINEER
Jun. 1999 - Jul. 2000I delivered business analysis, oversaw HR and Payroll application development and implementation, and facilitated end-user training. Notable Achievements Include: ●Conceptualized and designed core components of initial Human Resources and Compensation Package still currently utilized globally.
hSenid Software InternationalSoftware Engineer
Oct. 1998 - May. 1999Colombo
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