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Work Background
Rendr Director of IT
Sep. 2022New York, United StatesDirector of the IT Infrastructure Team; management of IT vendors, budgeting, and project management. Frank has led the IT Infrastructure Team, including 14 team members on several initiatives, including:
- A companywide “Bring your own device” policy to enhance HIPAA compliance.
- A new IT Asset Management system for better device management.
- Risk assessments for better view of cybersecurity and HIPAA/PHI Compliance.
- Partnerships with C-suite executives to discuss company initiatives and report on IT
- Performing mergers and acquisitions, including a large practice acquisition doubling employee count
- Balancing a multi-million-dollar IT budget, including allocating various services to proper teams.
- Enhancing cybersecurity requirements with compliance
Mobile Vascular PhysiciansDirector Of Technology Operations
Jul. 2020 - Sep. 2022Bethpage, New York, United States
RSM US LLPClient Technology Advisor
Jun. 2019 - May. 2020New York, New YorkIn charge of multiple managed IT Service accounts with multiple clients in the New York Metro area. Primary areas of focus include but are not limited to: — Operate as IT Director/CTO within clients’ IT Department
— Organize staffing to meet technical needs
— Design, recommend, and install or upgrade various IT infrastructure models for clientele, including on-premise solutions and cloud-based solutions such as Microsoft Azure, VoIP, DRaaS, MDM, etc.
— Manage IT budgets
— Work with the NY RSM Infrastructure team in terms of project management, time management, mentoring and training
— Manage multiple non-profit clients and create opportunities and technological advancements with non-profit limitations
Curtiss-Wright CorporationIT Manager
Mar. 2018 - Apr. 2019Farmingdale, New YorkResponsible for the management of the local IT Department and local IT infrastructure between three local sites.
• Received and maintained a U.S. DoD Security Clearance as required for specific job tasks.
• Implemented isolated networks for processing specific data as necessary for the business unit.
• Successfully integrated the systems and manufacturing process of a different business unit into a Farmingdale facility as part of an intercompany merger.
• Managed and directed local IT team technicians on projects, specific tasks, and unexpected or emergent issues.
• Built desktops, laptops, and servers using Microsoft SCCM; deployed silent install apps via SCCM.
• Planned, designated, and stayed within multiple IT budgets for three separate business units of Curtiss-Wright.
• Consulted with multiple outside vendors for IT-related projects, including cabling, A/V, and site security.
• Worked with 3 CW business units to introduce managed print services for better printer supplies management.
• Implemented multiple security measures focusing on both physical and cybersecurity.
Curtiss-Wright CorporationIT Supervisor
Jun. 2016 - Mar. 2018Farmingdale, New York
Gettry Marcus CPA, P.C.IT Manager
Jun. 2009 - Jun. 2016Woodbury, NYManaging all aspects of the IT infrastructure for Gettry Marcus. Primary responsibilities include (but not limited to) managing the helpdesk queue and respond to user requests, manage all servers (including Exchange, Citrix, print, and major file servers with SQL database-driven applications), and maintain all networking hardware, including switches, firewalls, and all voice and data communication circuits. IT Project Management tasks include logistical planning and scheduling for Gettry Marcus HQ & satellite office relocations; new software testing and implementation for secure mobile device management solutions (MDM), and research and build new server infrastructure and policies for a secure and highly stable server environment, amongst several other PM tasks. Train new staff on Gettry Marcus network as well as work with junior IT technicians on training and level 1 helpdesk inquiries and resolutions. Manage all IT expenditures, including cellular, data, and voice circuit accounts.
Winston & Strawn LLPTier II Support Technician
Mar. 2004 - Jul. 2005Managed Level II calls as forwarded from Level I Technicians; supported client workstations and servers; managed Active Directory and worked with Windows Networking team on extra server projects
Babcock & BrownSenior Desktop Support Analyst
Oct. 2001 - Mar. 2009Managed all help desk inquiries, provided server management, supported Citrix services, Exchange, and all major Windows Server methodologies
Hachette Filipacchi MediaPC Administrator
Oct. 2000 - Aug. 2001Worked on the company Help Desk to provide support to end-users via a ticket system. Also wrote and managed an upgrade procedure for all client computers
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