Stephen Cope

CIO @Link-IT Solutions

United Kingdom💰 Investor & VC🔥 Startup Founder💸 Marketing✔️ ITBusiness Owner💼 C-level Executive🗿 HR🧨 Consulting🏐 Sports✨ Business OwnerEmail Marketing ManagerMarketing Analytics ManagerSystem ArchitectSystem AnalystProject ManagerData AnalystExecutive CoachHR AnalystBusiness AnalystAdvisorCustomer ResearcherPartnerMarketing DirectorCRM managerCTO

As the CIO at Link-IT Solutions, Stephen Cope has successfully led numerous IT projects to completion, implementing cutting-edge technology solutions that have significantly improved the company's operational efficiency. He has also developed robust cybersecurity measures, safeguarding the company's sensitive data and digital assets. His strategic leadership and vision have been instrumental in the company's digital transformation, positioning it as a leader in the IT solutions industry.

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Work Background

Astrak UKChief Information Officer

Aug. 2022

Astrak UKHead of IT Operations

Aug. 2020 - Aug. 2022Kirkcaldy, Scotland, United Kingdom

Astrak UKBusiness Analyst

Apr. 2019 - Aug. 2020

ScottishPowerRetail Portfolio Analyst

Dec. 2015 - Apr. 2019Glasgow, United KingdomIn this role I was responsible for creating, maintaining and developing a view of Retail Demand. I also owned the Long Term Demand Forecast process for Retail Demand. I also monitored and reconcile Retail Products across all business areas to ensure cost targets were met. I reported on daily, weekly & monthly wholesale market prices and changes along with creating a forecast of ‘Non-Energy’ costs.

ScottishPowerCampaign technician

May. 2010 - Nov. 2015My responsibilities were to provide and maintain accurate forecasts for activities ranging from outbound dialling, data requirements and agent resourcing across multiple inbound & outbound campaigns. I was also responsible for maintaining a view of resource internally and externally across many different contact centres. It was my job to improve the overall productivity of the centres.

ScottishPowerSales Advisor

Sep. 2005 - Apr. 2010My main objectives as a sales adviser was to perform on a sales platform while maintaining and delivering the best level of service for internal and external customers. I understood that even at an agent level that I still had an effect on delivering KPI’s and achieving sales targets which lead to my team achieving targets, helping towards the centre achieving goals and therefore the business and Energy Retail being successful.