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Work Background
Remote Customer Service Representative
Donoci s.r.o.Remote Customer Service Representative
Apr. 2021 - Aug. 2021PortugalRemote call center services; Administrative services regarding orders and emailing
Administrative Assistant | Freelancer
UpworkAdministrative Assistant | Freelancer
Mar. 2021PortugalAdministrative services (emailing, calling, research, scheduling, order management and more); Remote customer services; Translation and proofreading services (English-Portuguese; Portuguese-English); My profile on Upwork (with reviews and introductory English video): https://www.upwork.com/freelancers/~01ddc280e24a691abc
Cashier Employee
GalpCashier Employee
Jun. 2020 - Nov. 2020Vila Nova de Gaia, Porto, PortugalMain responsabilities: - Specialized customer service; - Cleaning services in and out of the store; - Replacement of stock and other organizing/ storage activities; - Pastry and cafeteria food service
Internship
Comissão de Proteção de Crianças e JovensInternship
Mar. 2019 - Jun. 2019Porto, PortugalAn internship at a Portuguese public entity dedicated to working with children and youth designated as at social risk. Main activities: - Help and assist a social technique in her various functions in the Commission - Observe, analyze critically and register by writing all the activities exercised in this Commission - Elaboration of a final report
Counter Employee
Haagen DazsCounter Employee
Jul. 2018 - Sep. 2019Matosinhos, Porto, PortugalCostumer service Preparation of ice cream confections (crepes, waffles, ice cream creations, cafeteria services...) Cash register service Cleaning services (sanitation and store closure) Organize, pack and clear up everything that was necessary

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