Paul Gonzalez

Sr. Software Engineer @AT&T

🔥 Startup Founder💸 Marketing✔️ IT🐦 Design🧑‍🔬 Engineer🧨 ConsultingBrand Marketing ManagerCommunications ManagerPresentation DesignerContent ManagerSMM ManagerSEO ManagerGrowth HackerDigital Ads ManagerCopywriterMarketing Analytics ManagerUX/UI DesignerProduct DesignerGraphic DesignerBrand DesignerFrontend DeveloperSystem AnalystProduct ManagerProject ManagerWeb DeveloperTech SupportData AnalystSolution IntegratorPolitical ConsultantCommunity ManagerBusiness AnalystCustomer ResearcherEngagement ManagerCRM manager

Subject: Executive Summary for Paul Gonzalez Paul Gonzalez is currently serving as a Senior Software Engineer at AT&T, where he leads a team of software developers to design, develop, and maintain Enterprise social media management systems across AT&T's Care and Marketing orgs. He is responsible for all stages of the software development lifecycle, from initial concept and design to testing and implementation. Paul has proven expertise in various enterprise applications including Salesforce, Sprinklr, JIRA and others, and has a strong understanding of data structures and advanced AI solutions. His responsibilities also include auditing operational processes, developing automated workflows, improving system performance, and ensuring all software meets our business requirements. His notable achievements include the successful launch of AT&T's first automated Whatsapp marketing campaigns leading to increased customer retention of over $11M in 2023. Paul’s strong leadership skills, combined with his technical expertise, make him a valuable asset to the AT&T team.

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Work Background

AT&TSenior Software Engineer

Jan. 2022 - Jul. 2024

SprinklrSprinklr Principal Consultant

Feb. 2020 - Jan. 2022

Conquer UCo Founder

Jul. 2008 - Jan. 2022San Antonio, Texas Area- Developed the philosophy model - Maintain the blog and social media strategy - Host monthly adventures - Manage community partnerships

SprinklrSenior Managed Services Consultant

Jun. 2016 - Feb. 2020Austin, Texas AreaGuide customers to achieving maximum success on the most complete enterprise social technology in the world.

The Tv TrayFounder

Jan. 2016 - Jun. 2016Austin, Texas AreaTv Tray is an application that allows individuals to find the best local venues to watch tv. I've been working on the concept for over 2 years and have completed the following: - Problem / Need Validation research via search trends, customer development experiments, and customer surveys - Target Market Analysis of both users and venues - Competitive Analysis against existing solutions and potential threats - Wireframing of user workflows and tv data processes - Design of web-based & native iOS apps with corresponding, working prototypes - Cost Analysis for development of the application - Collected venue data for over 400 venues across San Antonio, Austin, Houston, & DFW

Studio FuzedProject Manager

Oct. 2008 - Feb. 2015San Antonio, Texas- Produced & presented sales pitches for new clients - Developed community relationships with key local influencers & organizations - Delivered various presentations regarding SMB digital needs & online economic opportunities - Developed, implemented, & managed the completion of numerous creative projects - Managed crossfunctional team members across marketing, sales, & engineering

Carlton Soules for Bexar County JudgeCommunications Manager

Jun. 2014 - Nov. 2014San Antonio, Texas Area- Developed overall outreach & marketing strategy using comprehensive voter analytics & engagement models - Designed & developed printed collateral, campaign websites, social media content & digital ads - Developed tools to capture & analyze the digital metrics and analytics for social media accounts, digital ads & web traffic - Generated 600K+ impressions using an $8K budget across FB, Adwords & YouTube Ads during the early voting period - Produced over 20 campaign videos and was recognized by the San Antonio Current for my Admiral Ackbar ad

GoogleMetrics & Analytics Manager

Jun. 2012 - Apr. 2013Austin, Texas Area- Managed & monitored the performance metrics of 300+ Google+ Marketing Reps across 10 Countries - Managed a team of 4 engineers to design & develop a $250K internal CRM for all Google+ Marketing Reps - Collaborated with Legal, Quality Assurance, & other teams to maintain development protocols of the CRM - Integrated the CRM with Google+ APi’s to develop an Analytics dashboard, which measured the maturation of our clients’ G+ presence & established the performance metrics / mechanisms for team members

GoogleCommunity Partnerships Lead

Jan. 2012 - May. 2012Austin, Texas Area- Developed & maintained external partnerships with key organizations in all 50 states - Managed 65 Field Marketing Reps across 17 US Markets to direct program outreach efforts - Successfully developed, implemented, & managed strategic mktg campaigns for 3 unique programs (e.g. D4G, GABO) - Exceeded outreach metrics for all programs, while developing mechanisms for performance analytics

GoogleSan Antonio Market Lead

Oct. 2011 - Dec. 2011San Antonio, Texas Area- Managed 4 Field Marketing Reps & earned Best Team Engagement awards with an avg. of 200 SMB’s per week - Delivered 20+ presentations to more than 1.5K “Getting American Business Online” event attendees in 4 states - Established a local partnership with Whataburger to pilot enterprise level solutions

GoogleSan Antonio Local Business Specialist

Jul. 2011 - Sep. 2011San Antonio, Texas Area- Engaged over 300 members of the San Antonio SMB Community - Introduced & assisted SMB’s with Google’s free productivity & marketing services Piloted beta products available only to SMB’s

Alamo CollegesSupport Services Specialist

Aug. 2004 - Jan. 2010San Antonio, Texas- Led the planning, outreach, & implementation campaign to implement the $1.4M conversion to Blackboard Vista - Worked with staff, faculty & students across all 5 colleges to build consensus around a single LMS - Delivered over 300 trainings across all supported applications (Office, Blackboard, Banner, etc.) - Led the design & development of various District IT websites, online resources, & multi-media services - Responded to & resolved over 5K total support calls & inquiries from students, staff, & faculty