Juan Carlos Gamboa

Support Engineer @SISAP

💸 Marketing✔️ ITBusiness Owner📝 Influencer or Blogger💼 C-level Executive👍 Sales & BizDev🧑‍🔬 Engineer🧨 Consulting🎥 Entertainment🏦 Finance🧮 EducationMarketing Analytics ManagerCustomer Success ManagerProduct ManagerProject ManagerData AnalystBI AnalystFinancial AnalystQuantitative AnalystSoft Skills TrainerBusiness AnalystProfessor

I am an experienced Project Manager with over 5 years of expertise in leading and managing complex projects within agile environments. My core strengths lie in Business Intelligence and data analytics, where I have a proven track record of analyzing and interpreting complex datasets to drive strategic decisions and project outcomes. I am proficient in utilizing tools such as Tableau for data visualization and Jupyter Notebooks for in-depth data analysis.In my previous roles, I have successfully overseen the full lifecycle of projects, from initial conception through to final delivery, employing Agile and Scrum methodologies to ensure flexibility and efficiency in execution. My work has consistently focused on integrating market analysis, user experience, and customer feedback to deliver impactful solutions.Currently, I serve as a Support Engineer at SISAP, managing the Radiant Logic account. In this role, I apply my technical skills and project management expertise to support the account's critical operations, ensuring seamless service delivery and client satisfaction.With advanced degrees in Project Management and Business Intelligence & Analytics, coupled with certifications as a Registered Product Owner™ and Registered Scrum Master™, I am committed to leveraging my skills to drive success in every project I undertake.

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Work Background

SISAPSupport Engineer

May. 2024Guatemala

PayPalAnalytics Manager

May. 2019 - Feb. 2024GuatemalaXoom Corporation a Paypal Service is a leading digital money transfer or remittance provider that allows consumers to send money, pay bills and reload mobile phones from the United States to 33 countries, including China, India, Mexico and the Philippines. The company was founded in 2001 and is based in San Francisco, CA, and has an office in Guatemala City, Guatemala

PayPalBusiness Analyst

Jan. 2016 - Feb. 2024Xoom Corporation a Paypal Service is a leading digital money transfer or remittance provider that allows consumers to send money, pay bills and reload mobile phones from the United States to 33 countries, including China, India, Mexico and the Philippines. The company was founded in 2001 and is based in San Francisco, CA, and has an office in Guatemala City, Guatemala

Xoom, A PayPal ServiceAnalytics Manager

Jan. 2016 - Feb. 2024

Xoom, A PayPal ServiceBusiness Analyst

Jul. 2015 - Feb. 2024GuatemalaXoom Corporation is a leading digital money transfer or remittance provider that allows consumers to send money, pay bills and reload mobile phones from the United States to 33 countries, including China, India, Mexico and the Philippines. The company was founded in 2001 and is based in San Francisco, CA, and has an office in Guatemala City, Guatemala

Hunter WarfieldClient Services

Feb. 2014 - Mar. 2015Guatemala areaHunter Warfield provides revenue recovery services. We are known for our innovative technology and respectful approach that, when combined, ensures your integrity is maintained while delivering the highest recovery rate for your bottom line. Hunter Warfield aims to provide you with excellent service and results. As the nation’s most trusted revenue recovery partner, we aim to rebuild your bottom line while taking care of you with superior service, outstanding management tools, and reliable reporting.

PrialtoProductivity Assistant

Oct. 2012 - Jan. 2014GuatemalaPrialto helps companies and executives offload administrative processes by leveraging people, process and technology. Prialto's experience with sales teams, executives, and professional services firms allows us to quickly customize solutions for individual members' needs and to seamlessly integrate our productivity assistants into their workflow. This saves them time and ensures consistency across their companies.

Allied GlobalWorkforce Management

Apr. 2010 - Feb. 2012Scheduler Metric Reports Roster Real time analysis

Allied GlobalCustomer Service Rep.

May. 2008 - Apr. 2010Guatemala