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Work Background
The RedHead SolutionsFractional Human Resources Business Partner
Nov. 2020Las Vegas, Nevada, United States
The TJX Companies, Inc.Human Resources Business Partner
Mar. 2017 - Nov. 2020Las Vegas, Nevada Area• Ensures compliance with state, local and federal laws and company policies. Adherence to record compliance, retention and HRIS system tracking.
• Supports Associate Relations & Labor Relations by administering and advising all levels of associates on company policies, procedures, union contract administration, grievances and benefit programs. Facilitates labor management meetings & associate engagement events.
• Counsel management regarding labor relations and related policies, procedures, and union agreements, including progressive discipline and fact-finding investigations. Make recommendations for next steps ensuring consistency and adherence to applicable standards.
• Provides disciplinary action approval. • Supports Payroll, Leave of Absence/ADA administration, termination process and exit interviews.
• Provides counseling and recommends resolution to associate/supervisory union and nonunion issues. • Ensures Open Door, diversity and other values related issues are resolved effectively.
• Conducts investigations, fact-findings and resolves conflicts as they arise. • Ensures the effective training and development of supervisors and associates.
• Provides coaching, facilitates discussions and makes recommendations for non-exempt associates’ and D/C Supervisors’ development needs.
• Consults with coach trainers, D/C Supervisors and associates on the floor to follow up on operational issues, such as work methods, productivity and new hire follow-up.
• Proactively strategizes with management to recruit new hires based on production requirements.
• Sources, interviews, and selects external candidates up to Supervisory level.
• Administers internal recruitment and selection process including bargaining unit positions.
• Proactively develops and implements alternative staffing sources and represents the Company at job fairs.
UPSHuman Resources Manager
Aug. 2014 - Mar. 2017Greater Pittsburgh Area•Provides consultative guidance for business management, especially Division Managers, to develop resolution strategies for employee issues and concerns (e.g., disciplinary action, etc.) in a timely and effective manner. •Analyzes employee communication channels (e.g., Open Door, 800#, etc.) to identify repeated employee themes that require behavior and process changes, education, and corrective actions. •Utilizes feedback from multiple sources to determine priorities and evaluate needs for management education or process improvement. •Collaborates cross-functionally with business management to investigate, analyze, and resolve critical and complex concerns following the implementation of new processes and tools. •Develops implementation plans to address periodic business initiatives •Facilitates affirmative action plan to ensure compliance, performance management, career development, workforce planning, and succession planning. •Attends internal customer staff meetings to ensure alignment of strategic visions and successful partnerships on business priorities. •Seeks feedback from line management to ensure Human Resources initiatives are providing support and are focused on business priorities. •Supports the implementation of required training initiatives to meet organizational goals for training, compliance, and safety. •Manages candidates sourcing and workforce planning process to ensure requisition needs are promptly filled with high caliber candidates. •Evaluates recruiting strategies to evaluate success rates and foster process improvements.
•Monitors employment processing to confirm UPS's compliance with local government and other requirements. •Manages resources and people processes to ensure the day to day administration of processes and formal procedures. •Ensures that direct and indirect reports have documented career goals and detailed plans for achieving these goals to develop them personally and professionally.
UPSEmployee Services Supervisor
Jan. 2014 - Aug. 2014Richmond, Virginia Area•Maintains data quality and administers corrective actions to ensure information for HR systems is accurate. •Reviews, audits, maintains, and updates GEMS corrections and eHR forms to ensure accuracy and completeness. •Generates HR reports (e.g., Affirmative Action, workforce activity [i.e., new hires, transfers, and terminations], etc.) to support the district.
•Oversees the Management Assessment and Promotion Process (MAPP) to ensure compliance. •Provides HR staff information and support on HR systems (e.g., GEMS, MAPP, compensation systems, internal databases, etc.) and benefits open enrollment to maintain efficiency and effective communication. •Monitors job movement between business units to ensure efficient and smooth employee transitions and to maintain compliance with corporate policies and procedures.
•Interacts with Region ES and payroll groups to administer and maintain consistency of the compensation plan and to troubleshoot payroll exceptions. •Coordinates the communication of benefits and compensation plan changes to provide managers and employees with consistent information within established deadlines. •Coordinates the merit review process to support consistency and effectiveness. •Determines employees’ training needs to produce continuous development plans.
UPSTalent Aquisition Recruiter
Jun. 2013 - Jan. 2014•Monitor job requisitions and contact the hiring manager for validation of data for an approve requisition.
•Post the job requisition as a job posting on www.upsjobs.com, major job boards and social media platforms.
•Creates communities of prospective candidates and referrals by utilizing Social Networking sites such as LinkedIn, Facebook and Twitter.
•Manages the flow and status of candidates through Automated Employment (AE), the ATS.
•Notify and update the Talent Acquisition Supervisor on any job requisition exceptions (ex: hard-to-fill jobs, aging requisitions, etc …). •Select candidates and review resume, identifying those having the basic qualifications for the job.
•Screen Candidates & Coordinate Interview and Assessment Process. •Conduct an HR-fit phone interview with the candidates to aid in the selection of the right talent for the right positions within the company.
•Coordinate all necessary assessments with the local HR contact.
•Establish and maintain working relationships with hiring managers and other customers.
•Coordinate the functional interviews and follow-up with hiring manager on results. •Monitors job requisitions and the sourcing process to ensure hiring needs are met timely.
•Conducts candidate sourcing to ensure requisition needs are promptly filled with quality candidates.
•Evaluates recruiting and interviewing processes and makes recommendations for process improvements.
•Monitors employment processing to confirm UPS’s compliance with local government and other requirements.
•Conduct college & university recruitment activities by establishing and maintaining relationships with colleges and universities.
•Participates in on-campus events including job fairs, classroom presentations and employer days.
•Posts jobs through Career & Alumni Offices.
•Engages with students through various channels including social media outlets, on-line groups and career pages.
UPSHuman Resources Specialist
Jun. 2009 - Jun. 2013•Provide coaching on routine issues related to policy and procedures
•Assist in providing business solutions through effective and quality sourcing of human capital resources
•Develop consultative and tactical partnerships within the organization
•Provide support to management in areas related to employee concerns, problem resolution and HR tools and systems
•Work with HR and business management in implementing recognition programs that promote corporate values and enhance employee retention
•Collaborate with Benefits and Compensation to implement the merit increase process and support the focus on employee performance
•Share feedback on the effectiveness of HR processes to support process improvement
UPSFinancial Reporting Analyst
Nov. 2007 - Jun. 2009•Generates monthly volume and revenue reports to provide management with financial results.
•Generates and reviews monthly financial reports to ensure accuracy and correct variances.
•Distributes financial reports to various departments.
•Analyzes financial reporting and data variances to identify problem root causes and implements corrective solutions.
•Receives and prioritizes requests for new data reports to serve customer needs based on urgency and importance.
•Collaborates with requestors to establish completion dates and ensure timely delivery.
•Follows up with requestors on report specifications to ensure clear understanding of desired results
UPSHuman Resources Representative
Apr. 2004 - Nov. 2007• Promote highly effective relationships with the service centers, business management, recruiting organizations, and peers, locally and globally, to share accountability and provide valued support for achieving business goals. Attend job fairs & open house events. • Utilize job boards to recruit potential candidates. • Facilitate advancement opportunities for internal candidates. • Facilitate new employee focus group meetings. • Resolve employee relations concerns or issues. • Prepare and conduct exit interviews/terminations.
• Conduct confidential & impartial investigations. • Coordinate/assist in company activities. • Maintain recruitment budget.
UPSHuman Resources Intern
Jun. 2003 - Apr. 2004•Maintained a viable pool of applicants through recruitment at local community colleges, universities and high schools.
•Participated in the selection and screening of applicants.
•Assisted in the preparation and completion of new hire paperwork with considerable accuracy.
•Conducted other clerical duties and tasks as assigned.
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