Nomad CapitalistDirector of Operations and Sales
Nov. 2021 - May. 2023- Overseeing clients' journeys across various departments, from initial leads to repeat customers, while effectively managing a team of managers responsible for specific areas of the journey, including Sales, Product, and Implementation teams.
- Expertise in talent acquisition and development within a dynamic multicultural setting - Dedication to maintaining high standards and effectively resolving conflicts throughout the client's journey
- Identifying and cultivating new business opportunities to drive corporate revenue growth (such as introducing new products, expanding the lead base, enhancing lead and client nurturing strategies, etc.) - Recognising areas for improvement in processes and performance and offering effective solutions - Maintaining strong collaboration and regular reporting with key stakeholders