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Work Background
Business Transformation & Change Management Consultant | Digital Transformation & Process Automation
Norton Business Consultants🔹Business Change & Digital TransformationBusiness Transformation & Change Management Consultant | Digital Transformation & Process Automation
Sep. 2022West Yorkshire, England, United KingdomWhat do you wish you could do better in your business? What is still being done with paper and pen, databases and spreadsheets that could be so much more efficient if joined up with CRM, ERP, MRP and linked accounting software? Has a M&A created disparate systems that aren’t joined up? Are mistakes being made, key actions forgotten, invoices not being sent, unnecessary duplicates that are costing your business time, staff frustration and, importantly, money? More often than not, there are manual processes within a business which should and could be automated but aren’t, simply because the business doesn’t know it can be done. Working on an interim, outsourced, NED or retained basis, we help prepare your organisation for business transformation. Whether you have documented processes and know where the gaps are or just have too many steps in what should be a simple process, we work with you from start to finish to analyse the problem, scope out what needs to be done, provide supplier selection support and employee training to ensure your team are fully on board before any changes are implemented. Automating your processes always pays for itself and usually very quickly. All our client projects have led to excellent ROI. Some are quick wins, whilst others are larger scale, long-term solutions bringing greater profitability through streamlining and automation, with huge improvements in employee job satisfaction. ➤ If you wish your processes worked better, or you need to replace your CRM or ERP system let's chat. Contact me for an initial discovery meeting. Connect or email me at paul@nortonbc.co.uk.
Digital Transformation & Process Automation Consultant | MD
Go Media Ltd Digital Transformation & Process Automation Consultant | MD
Jan. 2007 - Dec. 2022Wakefield, United KingdomI founded and grew Go Media from a small website development and ad management company into a full-service digital agency specialising in bespoke software and website solutions. Go Media’s bespoke software solutions were built with business process automation and ROI in mind, designed to save clients both time and money. This included building Oomph during Covid, a fully featured SaaS CRM/ERP system which ultimately led to the acquisition of Go Media in September 2022 by a large, well respected Distribution organisation.
Managing Director & IT Business Consultant
Premier IT Consultants LtdManaging Director & IT Business Consultant
Jan. 2004 - Dec. 2007CleckheatonCo-founded Premier IT Consultants to deliver IT consultancy. We offered IT audits to highlight gaps and identify requirements to improve business resilience and processes. We were delighted to work on some fantastic projects from implementing full office moves to advising on new IT infrastructure for a host of SMEs including Leeds Chamber of Commerce, Best and Auker Rhodes before selling the business to Blue Logic in 2007.
Sales & Commercial Director
Chisholms ComputersSales & Commercial Director
Jan. 2002 - Dec. 2004Hull, England, United KingdomA professional IT company, with Intel at its heart, I was brought on by the MD to bolster sales and turnover to facilitate the successful exiting of the business by the directors. The company needed new sales processes and the internal sales teams educated in professional consultative selling. As a result of the changes implemented the company doubled its turnover from £5m in 2002 to £10m in 2004.
National Sales Manager With Responsibility For Change Management & M&A Support
CompusysNational Sales Manager With Responsibility For Change Management & M&A Support
Jan. 1999 - Dec. 2002Aylesbury, Leeds, BristolCompusys were the largest Intel reseller in the UK, turning over £24m in 2000, rising to £48m in 2002 with over 100 staff. During my time at Compusys I set up the new Leeds office and supported the merger of a rival company. Internally I managed the changes required as a result of the acquisition from recruiting and integrating staff members from both companies and establishing the necessary processes and procedures to ensure a smooth transition. Externally, as the National Sales Manager I ensured the clients from the company bought by Compusys, such as Camden Council, Devon County Council and Leeds Teaching Hospital Trust, experienced a seamless transition.
Sales Director
Marcus LtdSales Director
Jan. 1987 - Dec. 1999LeedsMy first foray into software sales, Marcus Ltd were a tiny fledgling company which initially sold Philips Word Processors and later pioneered importing computer components and building 286's computers from scratch. Opening this new market took the company to £5.5million turnover.

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