Ace Hotel / Atelier AceSenior Sales & Business Development
Jun. 2021Palm Springs, California, United States-Successfully boosted sales revenue by 35% over five years by forging strategic partnerships with key industry leaders and implementing targeted outreach programs that attracted high-value clients and
expanded the customer base.
- Enhanced client retention rate by 30% between 2019 and 2023 through regular communication and offering personalized services. Anticipated client needs and delivered bespoke solutions, leading to heightened client satisfaction, loyalty, and repeat business.
- Managed a diverse portfolio of over 100 high-value corporate and entertainment accounts. - Coordinated with cross-functional teams to ensure seamless customer service, consistently meeting and exceeding client expectations.
- Attained a record-setting $800,000+ in quarterly room revenue sales in the Palm Springs market in 2022, highlighting the effectiveness of strategic sales initiatives and customer engagement efforts.
- Elevated annual sales volume to $6.3M from 2019 by optimizing sales funnels and implementing precise customer targeting strategies, ensuring sustained growth and profitability.
- Led the expansion into new markets by conducting comprehensive market research and competitive analysis. - Identified untapped opportunities and devised tailored strategies to penetrate these markets, resulting in a significant increase in market share and brand recognition.
- Organized and executed periodic sales trips with a strategic focus on high ROI (5:3 average ratios). Each trip was meticulously planned to maximize outreach and client engagement, resulting in substantial returns on investment and expanded business opportunities.