ToptalSenior Director Of Engineering + Technical Account Manager
Mar. 2020 - Jul. 2024San Francisco, California, United StatesI collaborated with globally renowned companies and top-tier brands(many Fortune 500, such as Mastercard, Pfizer, John Deere, and BRP), leveraging my expertise to build elite teams with on-demand talent and deliver high-quality projects. My role was pivotal in understanding client objectives, aligning technical needs, and fostering long-term relationships. Additionally, I played a crucial role in code reviews, architectural decisions, and ensuring high-quality development practices. I established and maintained solid and long-term relationships with influential global clients, ensuring their goals and technical needs were met. I handpicked and introduced over 2000 top talent within days, addressing unconventional and unique project requirements with innovative solutions and a can-do attitude. Working closely with Sales, Legal, Talent Acquisition, and Finance teams, I fulfilled client requirements, streamlined processes, and achieved organizational goals. I managed high communication volumes, coordinated with multiple teams, and refined client goals into actionable steps, ensuring clarity and alignment throughout projects. I proactively resolved issues or conflicts, collaborating with developers to maintain smooth engagements and high client satisfaction. Utilizing strategic thinking and problem-solving skills, I drove project success, optimized team performance, and delivered exceptional results. I conducted code reviews to ensure adherence to best practices and high-quality standards, fostering a culture of continuous improvement and excellence. Additionally, I made critical architectural decisions to enhance system scalability, performance, and maintainability, aligning technical solutions with business objectives.
On top of it, I helped to reduce client funnel drops and increased conversion by roughly 40%