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Work Background
Owner, President
IB Systems Management Inc.Owner, President
Aug. 2023Moncton, New Brunswick, CanadaImplement a competitive marketing strategy. Control costs to maximize revenue. Create and maintain supplier relationships. Report on the weekly, monthly, and quarterly performance of the company. Mentor and train sales teams to achieve sales goals. Develop a thorough understanding of company products as well as competing products. Diagnose problems with the running of the business and formulate effective solutions. Work with department teams to select, evaluate, and approve opportunities for growth in the market.
Project Manager Consultant
Ian Drapeau ManagementProject Manager Consultant
Dec. 2018Canada• Interpret company strategies and transform them into applicable project plans. • Act as the single point of contact for the project team on behalf of the leadership. Central to this interaction is progress and status reporting, issue identification and escalation, and proactive removal of impediments to realizing the established project schedule. • Manage complex large-scale, cross-functional projects spanning several regions. • Responsible for planning and delivering complex cross-functional projects that present a significant level of risk and impact for the company. • Manage projects from the initial concept to final implementation, promoting the development of effective project plans and managing the multidisciplinary and cross-functional resources responsible for executing the plans in order to deliver projects in a meet or exceed customer expectations (due date, budget and scope). • Act as a liaison with various business Subject Matter Experts (SMEs) on behalf of the company's leadership to ensure, where necessary, application UAT is conducted according to the established schedule. • Liaise with project leaders and sponsors within senior management, using exceptional leadership skills to remove barriers and resolve conflicts. • Play a mentoring role with less experienced project managers • Complete a thorough knowledge transfer with company's resources prior to conclusion of the contracts.
President
Premium Accounting Solution Services Inc.President
Jan. 2021New Brunswick, CanadaFor all your bookkeeping needs !
Director of IT / project Manager
Corruven Director of IT / project Manager
Sep. 2012 - Dec. 2018Edmundston, NBResponsible for managing an operation team handling day-to-day support and maintenance of the IT environment as well as all project delivery for IT initiatives. • Manage employees, subcontractors, partners • Responsible for managing an ERP implementation project. Performed study of different ERP SaaS solutions, gathering of data from users, actively created implementation strategy and provided training. • Successfully implemented Google for business suite of solution, including Google File stream, Google mail, and domain migration for a team of 30+ users. • Planned and implemented installation of Microsoft Office 365 at all levels. (E1, E3, E5) • Presented status reports to shareholders (+150) at shareholders' annual general meeting (AGM) • Responsible for gathering of requirements from specific stakeholders for a manufacturing line IT development (industrial packaging). This involved gathering requirements from over 200 shareholders. • Carry out planning for the electrical, automation and programming sector • Plan the stages of various projects and analyze how each influence the company • Coordinate the project team. Planning of costs, deadlines and standards. Monitor projects. • Develop status reports, cost estimates, and resource plans. • Responsible for team kick off meetings on projects • Actively involved in management and stakeholder meetings to present status of various projects. • Used facilitation techniques, such as “nominal group”, “consensus”, “parking lot”, “conversation prioritization” in stakeholder meetings to enhance creativity and communication among participants. • Performed workshops with company’s shareholders to gather specific information from various SMEs to facilitate proficient development of the technology (industrial packaging). • Actively negotiated with equipment vendors (CDW, DELL, IBM. etc.) to provide optimal price, delivery options, and configuration for the project objectives.
Clinical Engineering Technologist
FACILICORPNBClinical Engineering Technologist
Sep. 2007 - May. 2012• Carried out repairs, maintenance and installation of various medical devices • Active participation in team meetings • Attended various trainings (abroad) by encouraging personal growth among these trainings • Used team meetings to provide project status • Performed workshops with various stakeholders for training purposes. Provided training. • Actively involved in contract management with health service-SaaS providers such as GE, Maquet-Dynamed, Phillips and Bayer. • Worked in health authority/hospital environment (~7400 employees) • Was an active member of various committees that involved province-wide implications committees such as “Resource management systems” (RMS) and health and safety. • Performed presentations and trainings on various equipment and technologies to health providers (to nurses, doctors, etc.) • Actively involved in group meetings to provide training for various new technologies • Responsible for gathering requirements from team members on the resource management system. Responsible for communicating the requirements to the developing team.
Project Manager / IT Director
Groupe Regenord Inc.Project Manager / IT Director
Jun. 1998 - Sep. 2007• Make vital decisions and drive decision-making across projects • Trained team members on development processes. • Coordinated with customers to gather requirements and manage expectations • IT management for a multitude of clients (+150). Responsible for successful delivery of Remote Desktop services to clients. Service team management, management of KPIs, meetings with end users to gather feedback on system performance. • Performed electronics engineering training in partnership with New Brunswick Community College (NBCC). Used team facilitation techniques. • Responsible for managing and implementing IT systems within clients. This involved preparing the client for the migration, preparing the IT team for implementation, discussion with various SaaS (Microsoft, Citrix, etc.) and hardware (Dell, IBM) vendors and end-user training. • Was responsible to provide training on IT related technologies to various clients and clients’ site. • Actively managed contracts with service providers such as Microsoft 365 and Citrix. • Provided Microsoft Terminal services to various clients to provide accounting software services • Oversaw multiple projects across all phases of development • Managed resource and capacity planning for projects • Trained team members on development processes. • Set and adjusted project milestones. • Responsible for team kick off meetings on projects • Actively involved in management meetings to present status of various projects. Meetings on a daily, weekly and monthly basis. • Used facilitation techniques, such as “nominal group”, “consensus”, “parking lot”, “conversation prioritization” in stakeholder meetings to enhance creativity and communication among participants.

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