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Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
✨100%
Business Owner
Geos
🇺🇸100%
United States
Work Background
JPMorgan Chase & Co.Senior Administrative Supervisor
Jan. 2023Responsibilities:
• Project Coordination: Assisted in planning, organizing, and executing special projects and initiatives, ensuring all tasks were completed on schedule and met organizational goals
• Stakeholder Engagement: Managed internal and external communications, building strong relationships with stakeholders, employees to ensure smooth operations and successful collaborations
• Administrative Support: Acted as the primary point of contact for all administrative needs, handling correspondence, managing calendars, and facilitating clear, efficient communication between teams and stakeholders.
• Team Leadership: Supported team productivity by organizing daily huddles and weekly meetings, ensuring that all team members were aligned on objectives and project status.
• Onboarding Assistance: Coordinated onboarding for new hires, scheduling orientation sessions, and facilitating training to ensure a smooth integration process.
• Presentation Development: Created effective presentations and business update materials for stakeholders and senior executives.
• Reporting & Analysis: Conducted reporting and data analysis to support decision-making and project tracking.
Highlights:
• Spearheaded the enhancement of the Business Support Management new hire training program, ensuring comprehensive onboarding and accelerated competency for new team members. Improved training programs lead to quicker integration and productivity of new hires, reducing ramp-up time and associated costs.
• Developed and implemented an ideal support model tailored for functional senior leadership, optimizing executive operations and decision-making processes. A customized support model for senior leadership enhances strategic alignment and operational efficiency, resulting in more effective leadership and better organizational outcomes.
Wells FargoBusiness Execution Consultant
Jun. 2021 - Jan. 2023• Acted as a liaison for resource assignment, scheduling, and implementation with business partners, learning and development teams, and learning operations support.
• Developed accurate forecasts, capacity plans, and implementation schedules for training courses.
• Consulted with business leaders and support teams to develop plans addressing training needs.
• Forecasted current and future training delivery capacity requirements.
• Partnered with business units, recruiters, and finance to determine monthly hiring numbers.
• Coordinated with stateside schedulers to plan schedules and cross-training needs across different lines of business (LOB).
• Identified opportunities for improvement, developing solutions to enhance employee efficiency and minimize risks.
• Organized work and communicated effectively across HR functions.
• Maintained professional verbal and written communication with diverse audiences.
• Established consistent processes and working agreements with key business partners.
• Ensured all plans and programs complied with relevant policies and regulations.
Wells FargoRemote Admin
Jun. 2017 - May. 2021• Supported resource onboarding and offboarding for Wholesale Control Organization/Commercial Banking.
• Managed expenses through Concur, ensuring accurate financial tracking.
• Acted as Subject Matter Expert (SME) and point of contact (POC) for process and performance escalations.
• Conducted weekly touch base meetings with stakeholders to maintain alignment and address issues.
• Led a team of 9 as Interim Supervisor, conducting daily huddles and weekly team meetings for functional and leadership updates.
• Provided monthly employee coaching to enhance performance and development.
• Conducted monthly performance and quality audits, ensuring high standards.
• Prepared end-of-month reports on productivity, escalations, audits, and attendance.
• Led projects and initiatives within the offshore group, developing process documents and workflows.
• Managed SharePoint sites to track onboarding, offboarding, and ad-hoc requests.
Al Habtoor Leighton Interiors LLCOffice Administrator - Executive Assistant
Jul. 2015 - Sep. 2016Dubai Emirate, United Arab Emirates
Closed Loop RecyclingAccounts Receivable - Intern
May. 2013 - Apr. 2014St. Louis County, Missouri, United States
Booze On-Line Inc.Treasury Officer
Jan. 2011 - May. 2013Philippines
HMSHostLine Attendant
Mar. 2010 - Jun. 2010Kennebunk, Maine, United StatesMerchandise the product and sell it to customer.
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