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Work Background
Medicare by MalloryOwner, Independent Medicare Agent
Apr. 2024San Diego, California, United StatesHelping Medicare-elligibile individuals navigate the confusing world of Medicare. I provide Medicare information, guidance, and enrollment assistance at absolutely no cost.
Medical SolutionsHealthcare Recruiter
Nov. 2021 - Aug. 2023Jacksonville Beach, Florida, United States
PCRAccount Manager
Jun. 2020 - Nov. 2021Jacksonville, Florida, United StatesManaged 12+ client accounts; understood goals, objectives, and industry to effectively manage relationships and expectations. Oversaw and managed marketing strategy, implementation and progress of client campaigns. Produced high-quality work and executed on campaign deliverables including, but not limited to, email automation, lead capture, customer retention and audience segmentation. Proactively made educated recommendations and introduced strategic opportunities to client based on needs and goals, and in turn, provided clear reporting and progress of account.
Advantus Corp.Sales and Marketing Administrator
Apr. 2019 - Jun. 2020Jacksonville, FLProvided support to outside sales personnel by setting up items in vendor portals, maintaining internal data, and drafting and analyzing sales reports. Managed customer profiles by crafting clear product content, proofing marketing materials including packaging, catalogs, etc., and implemented social media strategy for respective divisions. Lead coordination efforts for five industry trade shows; handled shipping logistics, completed event paperwork, coordinated samples, and executed on-site duties.
American National InvestmentsMarketing Coordinator
Aug. 2018 - Dec. 2018San Diego, CAAssisted in the development of marketing campaigns, promotions, and materials to engage customers and drive foot traffic to The Patio Group restaurants and Luv Surf/The Surf Life retail stores. Managed internal communications by collaborating with stakeholders from all ANI divisions to create and deliver newsletters to 400+ employees. Worked closely with internal marketing and operations teams to coordinate on and off-site events for 15 restaurant and retail brands.
San Diego PadresAccount Specialist, Membership Services
Oct. 2016 - Aug. 2018San Diego, CAEngaged in customer relationship management to maintain, renew, and grow client book of 350+ accounts, totaling over $1.5 million in season ticket membership revenue. Created account-specific ticket usage strategies and coordinated various events for Padres Season Ticket members to increase engagement and showcase value. Delivered exceptional customer service, earning the second highest rating on member satisfaction survey of team of 12 Account Specialists.
San Diego PadresInside Sales Representative
Jul. 2015 - Oct. 2016San Diego, CAUsed consultative selling skills to identify opportunities, overcome objections, and build relationships with prospective members. Became the top revenue producer leading into the 2017 season, generating over $170,000 in season ticket membership, group ticket, and luxury suite sales.
University of Arizona, College of Social and Behavioral SciencesMarketing and Communications Intern
Aug. 2014 - Dec. 2014Tucson, AZDeveloped and implemented social media strategy to promote Downtown Lecture Series. Created marketing collateral, online content and Q&A material for 22 community partners. Tracked and recorded social media analytics to determine reach of online marketing strategy, which grew nearly 300% from previous year’s lecture series.
Project SoulmateSocial Media Marketing Intern
Jun. 2014 - Aug. 2014New York, NYManaged four social media accounts and established baseline presence for brand, creating a successful growth strategy which resulted in a 31% increase in social media followers.
Buffalo ExchangeMarketing Intern
Dec. 2013 - May. 2014Tucson, AZCoordinated social media efforts to significantly increase Buffalo Exchange brand awareness through use of Facebook, Twitter, Instagram and Tumblr. Used Jetpack, Twitter Analytics, and Facebook Insights to analyze data and identify trends in user engagement and participation.
McFadden/Gavender AdvertisingPublic Relations Intern
May. 2013 - Nov. 2013Tucson, AZCollaborated with PR team to draft original copy of client news and information to pitch to local and national media. Copy edited press releases to ensure verbiage was clear, concise, and grammatically correct, and that copy effectively portrayed the client's message.
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