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Work Background
RedlineIT LtdOwner/Operator
Nov. 2012Northland, New ZealandContract work for a number of companies installing business to business VPN's and broadband/wireless solutions. Also maintained small group of SOHO companies, covering routine servicing and upgrading of hardware and software to meet company requirements and to provide future proofing of provided hardware and software solutions. Current contracting services include:
• Technical support of Wireless (WiMax/WiFi) and Back-Haul infrastructure hardware
• System design and troubleshooting of WLAN/WAN/LAN Networks
• Beta test new product and firmware before installation
• Ensuring any issues are resolved in a timely manner with the least amount of affect to infrastructure and client/s
• Liaise with clients/departmental managers/CEO/contractors and manufactures
• Business planning/development and promotion
• RBI (rural broadband infrastructure) planning and implication
• VoIP planning and implication • Solar and Power solutions
Wireless Infrastructure SolutionsTechnical Operations Manager
Apr. 2012 - Nov. 2012Auckland, New Zealand• Technical support of Wireless Equipment
• System design and troubleshooting for WLAN/WAN/LAN Networks
• CCTV and IPCam setup and troubleshooting
• Beta test new product and firmware before installation
• Ensuring any product issues are relayed to manufacturer
• Liaise with clients/departmental managers/CEO/contractors and manufactures
CDLNZTechnical Manager
Jan. 2009 - Apr. 2012Albany, Auckland, New Zealand• Technical support.
• Product support, pre/post sales.
• Stock control, product quality control, returns to manufacturer.
• System design and troubleshooting for Network/CCTV/HDMI/Server Systems.
• Ensuring all warranty returns are inspected and repaired.
• Beta test new product and firmware before release.
• Ensuring any product issues are relayed to manufacturer.
• Liaise with clients/account managers/CEO and manufactures.
• Upgrade/modify product where required.
etc...
RedlineIT LtdOwner/operator
Jan. 2005 - Dec. 2007Contract work for a number of companies installing business to business VPN's and broadband/wireless solutions. Also maintained small group of SOHO companies, covering routine servicing and upgrading of hardware and software to meet company requirements and to provide future proofing of provided hardware and software solutions.
Renaissance LimitedNetworking and Security Product manager
Jan. 1998 - Dec. 2001Onehunga, Auckland• Technical support.
• Product support, pre/post sales.
• Stock control, product quality control, returns to manufacturer.
• System design and troubleshooting for Network/Server Systems.
• Ensuring all warranty returns are inspected and repaired.
• Ensuring any product issues are relayed to manufacturer.
• Liaise with clients/account managers/CEO and manufactures.
• Provide client and end-client training sessions Brands Managed: 3COM, Allied Telesis, D-LINK, McAfee/Network Asso., Netgear and Xircom
Awards: D-Link Network Warrior Award 2001
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