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Work Background
Rose InternationalProject Manager
May. 2015Jefferson City, MOClient: Missouri Department of Conservation Lead customer and contract developers in the implementation of software projects using Agile development methodology. Introduced daily scrum meetings, identified and pursued developer training, and provided analysis and input to contract developer selection. Integrated project management methodologies into development projects. Promoted collaboration between business sponsors and IT teams to deliver customer facing applications supporting the department’s strategic objectives. Client: Department of Corrections, Missouri Vocational Enterprises August - September 2015
Provided business requirements analysis for software solutions to address MVE’s unique business requirements as a manufacturing business operating within a state agency. This project included interviews with MVE administration and inmate workers in manufacturing facilities and developing process and software feasibility analysis. Client: Dept of Labor and Industrial Relations / Dept of Employment Security May 2015
Provided project management review for a project with open issues between the customer and vendor on an overbudget project. Identified outstanding issues and negotiated delivery solutions for testing and acceptance.
EngagepointTraining Project Manager
Jul. 2013 - Nov. 2014Calverton, MDProvided training management and organizational change management services for the implementation of Medicaid eligibility and enrollment. Provided decision support as a member of the core management team. Developed and executed an organizational change management program on behalf of the client. Provided leadership on testing Development and Execution of Organizational Change Management. Selected, trained, and managed a team of Temporary Data Entry Staff (20). Contributed to contract responses for implementation and training.
IBMProject Manager
Jan. 2011 - Dec. 2013Columbia, MOProvided IT program and project leadership for virtual project teams supporting customers in the distribution sector. Managed and reported on projects at the program level in Agile and Waterfall customer environments. Collaborated with technical and account teams for solution delivery and architecture requirements. Site leader for developing document management processes between delivery centers.
University of Missouri SystemProject Manager
Dec. 2004 - Dec. 2010Columbia, MOProvided IT project leadership for project teams and collaborated with the project management office on the standardization of project management procedures and forms. Proposal development and presentation in support of strategic goals. Conducted project analysis including return on investment, feasibility studies, gap analysis, and resource analysis. Collaborated with other project managers and the PMO on process standardization based on PMI. Developed and implemented a software evaluation process for selecting software vendors.
Missouri Office of State Courts AdministratorBusiness Analyst
Aug. 1998 - Dec. 2004Jefferson City, MOProvided project support to the State-wide Court Automation project. Collaborated with court professionals, external agencies, and project team members on the implementation of reporting, case.net, and electronic ex-parte reporting. Mentored new employees on the application development process and organizational workflow. Developed process documentation for specification development, design process, approval process, testing development and execution, and version release process. Coordinated focus groups for data gathering and change requests. Coordinated user acceptance testing for pilot sites and deployment of new reports and changes.
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