Self-employedStrategic Ops & Launch Consultant
Apr. 2022RemotePartnered with early-stage brands and global organizations to lead special projects spanning SaaS, education, e-commerce, and large-scale production. Delivered systems, strategy, and operational execution to help teams launch, scale, or reset. • Managed a $10MM eSports arena build for Riot Games, overseeing budget, equipment planning, and vendor design reviews while leading project closure documentation and operational training • Launched Sugai Academy, a healthcare education platform, increasing retention by 50% through content pacing and pricing redesign, optimized course delivery systems to improve engagement and recurring revenue • Led the first e-commerce launch for We The Urban, transforming a massive social following into a fully operational retail business. Built backend systems for fulfillment, inventory, and customer experience to support a seamless product launch • Provided fractional COO services to creative agencies and production companies. Implemented strategic planning processes, leadership reorg, team forecasting, and process optimization.