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Work Background
VerizonDirector, Employee Relations
Apr. 2022• Review and oversee investigations across the footprint. Provide data and metrics regarding case types, outcomes, and time to close on cases to leadership.
• Lead sensitive investigations and partner with business leaders to identify actionable items based on case outcomes.
• Serve a trusted HR advisor to leaders for business units with over 8,000 employees in the US that include retail stores, corporate offices, and B2B sales teams. • Provide guidance and implement strategies for addressing workplace issues and cases. • Lead and manage projects such as implementing a new case management system for the HRBP and ERBP teams. • Provide oversight on compliance and ethics initiatives and programs.
UnitedHealth GroupDirector, Employee Relations Business Partners
Jan. 2018 - Dec. 2022• Centralized employee relations to a dedicated team and implemented a new case management system dedicated to Employee Relations Investigations and Inquiries. • Led a team of 9 Employee Relations Business Partners who investigated, documented, and provided recommendations based on the outcomes of the investigations. • Conducted highly sensitive investigations and partnered with senior leadership to engage in actionable items based on the outcomes.
• Served as SME and primary contact for executive leadership, including sitting on committees involving employee concerns, business strategies, and organizational development.
• Oversaw compliance and ethics programs as well as employee-focused initiatives. • Compiled and presented data related to Employee Relations Investigations to executive leadership.
DeloitteVice President, Employee Relations Business Partners
Aug. 2009 - Jan. 2018New York City Metropolitan Area• Oversaw and led employee relations investigations and partnered with stakeholders in delivering actionable items based on the outcomes of the investigations. Compiled metrics and data regarding investigations and cases and presented them to leadership. • Client organizations included those in the financial, technology, healthcare, and manufacturing sectors and industries. • Led the HRBP’s in providing guidance to internal partners on areas such as talent retention and recruitment, employee development, succession planning, and comp and benefits. • Partnered with client and subsidiary leaders on areas such as organizational strategies, employee relations issues, talent management, risk management, and other HR functions such as compensation structures and succession planning. • Led the Ethics Initiative Committee which focused on providing avenues for employees to report and discuss ethical and compliance issues in a safe and confidential manner.
ADPSupervisor, Human Resources Business Partner
Aug. 2005 - Jan. 2009Fort Washington, Pennsylvania, United States• Managed a book of business of over 75 clients with both domestic and international locations, specifically in Central and South America, and the Caribbean. Clients had employee populations of 1,000 or more.
• Provided employee relations services including coaching and counseling guidance for people leaders, as well as conducting workplace investigations. • Partnered with executives to develop and implement strategies that support organizational goals as well as increase HR related metrics such as retention and development.
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