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Work Background
RightslineDirector of People & Culture
Sep. 2024Dallas, Texas, United StatesIn my role as Director of People & Culture at Rightsline, I strategically lead HR initiatives to align with business goals, advise leadership on people-related matters, and implement employee engagement strategies.
Lone Wolf TechnologiesHuman Resources Director
Mar. 2024Dallas, Texas, United StatesKey Responsibilities: -Develop and implement HR strategies and initiatives aligned with the overall business objectives
-Lead and manage the HR team, providing guidance, coaching, and mentorship to foster a high-performance culture
-Oversee the recruitment and onboarding process, ensuring the organization attracts and retains top talent
-Manage employee relations, including conflict resolution, disciplinary actions, and grievance procedures
-Develop and administer employee benefits programs, ensuring competitiveness and compliance with regulatory requirements
-Drive performance management processes, including goal setting, performance evaluations, and career development planning
-Design and deliver training and development programs to enhance employee skills and capabilities
-Ensure compliance with all federal, state, and local employment laws and regulations
-Partner with senior leadership to provide HR insights and recommendations that support business objectives
Lone Wolf TechnologiesSenior Human Resources Manager
Sep. 2021 - Mar. 2024Dallas, Texas, United States🌟 Strategic Visionary: Spearheading the development and execution of strategic plans and initiatives that propel the organization towards its goals. Harnessing frameworks like OKRs, establishing clear, measurable objectives for both the company and its dynamic teams, continuously monitoring progress and fine-tuning strategies. 💼 Holistic HR Oversight: Assuming leadership of the entire HR landscape, from recruitment and onboarding to performance management and professional growth. Crafting and enforcing HR policies and procedures that ensure compliance with legal standards and nurture a culture of diversity, equity, and inclusion, fostering an environment where we thrive. 🏆 Performance Maestro: Collaborating closely with departmental heads to craft performance metrics and KPIs that drive productivity and efficiency. Developing robust systems for tracking and evaluating team performance against benchmarks, offering guidance and support to managers in conducting reviews and fostering improvement plans. 💡 Engagement Hero: Innovating strategies to elevate employee engagement, satisfaction, and retention rates. Implementing bespoke programs and initiatives that cultivate a vibrant work culture, addressing employee concerns with empathy and efficiency to maintain high morale and loyalty. 🚀 Operational Efficiency Virtuoso: Identifying and seizing opportunities to streamline processes and optimize resource allocation, enhancing operational efficiency at every turn. Working in tandem with cross-functional teams, identifying bottlenecks and implementing innovative solutions to drive productivity. 🌱 Leadership Catalyst: Leading by example, guiding the HR team and operational staff with a blend of accountability, collaboration, and a thirst for continuous improvement. Championing the professional development of team members through personalized coaching, training, and mentorship initiatives, while also serving as a trusted advisor to senior leadership.
VeRB HR, LLCBusiness Owner
May. 2020Dallas, Texas, United States
Lone Wolf TechnologiesHuman Resources Manager
Jan. 2019 - Sep. 2021Dallas, Texas, United StatesDedicated Human Resources Manager with experience in shaping positive workplace cultures, driving talent management initiatives, and ensuring HR practices align with organizational goals. Proven expertise in recruitment, employee relations, and implementing strategic HR programs. Committed to fostering a collaborative and inclusive work environment. Key Competencies: 🔹 Recruitment & Talent Acquisition: Successful track record in sourcing, selecting, and onboarding top talent. Skilled in developing recruitment strategies that attract diverse and high-caliber candidates. 🔹 Employee Relations: Proactive in building and maintaining positive relationships. Experienced in resolving employee concerns, conducting investigations, and promoting a fair and inclusive workplace. 🔹 Training & Development: Passionate about fostering employee growth. Proficient in designing and delivering training programs that enhance skills, productivity, and overall job satisfaction. 🔹 HR Policies & Compliance: Ensure adherence to labor laws and regulations. Develop and implement HR policies that support organizational objectives while maintaining legal compliance. 🔹 Performance Management: Implement performance appraisal systems, provide constructive feedback, and work collaboratively with teams to enhance overall performance.
Lone Wolf TechnologiesSenior Human Resources Generalist
Jul. 2017 - Jan. 2019Dallas, Texas, United StatesExperienced Senior HR Generalist with a comprehensive background in human resources management, specializing in strategic HR partnerships and employee relations. Proven track record in implementing HR initiatives that drive organizational success, enhance employee engagement, and ensure compliance with employment laws. Adept at fostering positive workplace cultures and promoting the development of high-performing teams. Key Competencies: 🔹 Strategic HR Management: Align HR strategies with business objectives to drive organizational success. Proactively contribute to decision-making processes and provide strategic guidance on HR matters. 🔹 Employee Relations: Expertise in cultivating positive employee relations, resolving complex issues, and maintaining a fair and inclusive work environment. Skilled in conflict resolution and effective communication. 🔹 Talent Development: Develop and implement programs that enhance employee skills, encourage professional growth, and contribute to overall team effectiveness. Facilitate training sessions on various HR topics. 🔹 HR Policies & Compliance: Ensure adherence to labor laws and regulations. Develop, communicate, and implement HR policies and procedures that support organizational objectives while maintaining legal compliance. 🔹 Performance Management: Manage performance appraisal processes, provide guidance on performance improvement plans, and contribute to the development of a high-performance culture.
OmnitracsCorporate Recruiter
Nov. 2016 - Jul. 2017Dallas, TXA VISTA EQUITY PARTNERS COMPANY Dynamic Corporate Recruiter with a passion for identifying and attracting top-tier talent. Proven track record in full-cycle recruitment, talent acquisition strategy, and fostering positive candidate experiences. Committed to aligning organizational needs with the best talents in the market. 🔍 Talent Acquisition: Expertise in end-to-end recruitment processes, from sourcing and screening to interviewing and onboarding. Adept at identifying candidates who not only meet skill requirements but also align with company culture. 💡 Strategic Recruitment: Developing and executing targeted recruitment strategies to meet current and future organizational needs. Proactive in anticipating talent trends and staying ahead in a competitive market. 🤝 Candidate Experience: Ensuring a positive and engaging candidate journey. Implementing feedback mechanisms to continuously enhance the recruitment process and employer brand. 🌐 Industry Knowledge: In-depth understanding of technology talent landscape, enabling effective talent mapping and a deep understanding of market trends.
OmnitracsHR Generalist/Recruiter
Jun. 2016 - Nov. 2016Dallas/Fort Worth AreaA VISTA EQUITY PARTNERS COMPANY Passionate HR professional with a focus on both HR generalist functions and recruitment. Proven expertise in creating seamless onboarding experiences, fostering positive employee relations, and identifying top talent to drive organizational success. Key Competencies: 🔍 Talent Acquisition: Proven success in full-cycle recruitment, from crafting compelling job descriptions to executing effective interview processes. Committed to identifying and securing top talent that aligns with organizational values. 🤝 Employee Relations: Adept at maintaining positive workplace cultures through effective communication, conflict resolution, and proactive employee engagement initiatives. 💼 HR Generalist Functions: Experienced in various HR generalist functions, including benefits administration, policy development, and performance management. 💡 Onboarding Excellence: Specialized in designing and implementing onboarding programs that seamlessly integrate new hires into company culture, ensuring a smooth transition.
Ross Stores, Inc.Assistant Store Manager - Operations
Oct. 2012 - Mar. 2016Monroe, Louisiana, United StatesDedicated Assistant Store Manager with a passion for retail excellence and a proven track record in team leadership and training. Known for fostering a positive work environment, driving sales, and delivering exceptional customer experiences. Adept at developing and implementing training programs that elevate team performance. Key Competencies: 🛍️ Retail Leadership: Successfully led and motivated teams to exceed sales targets, providing exceptional customer service and maintaining high operational standards. 🎓 Training & Development: Extensive experience in designing and facilitating training programs for retail staff. Committed to enhancing product knowledge, customer service skills, and operational efficiency. 🤝 Team Collaboration: Skilled in fostering a collaborative and inclusive team culture. Emphasizes teamwork, communication, and a positive work environment to achieve common goals. 🌐 Customer-Centric Approach: Dedicated to creating outstanding customer experiences through effective leadership, staff training, and a deep understanding of customer needs.
University of Louisiana at MonroeGraduate Research Assistant
Jan. 2012 - May. 2013University of Louisiana at MonroeAssisted the Director, faculty and SSRL staff members with evaluating the needs of the lab, and preparing, organizing, & carrying out various research plans. • Reviewed existing journal articles for relevancy in relation to department research currently in progress.
• Compiled data and scored results from ongoing research utilizing SPSS and SAS software.
• Created exams for undergraduate classes in “Research Methods” and “Educational Psychology.”
• Provided guidance and counsel to students with ongoing social science assignments.
• Consolidated and organized information gathered about pending & current research activities in the lab, in order to present it in a coherent and feasible manner.
• Accomplishments: Co-authored a $250k research grant proposal titled “Donating a Part of Yourself: Increasing Blood Donation in Ouachita Parish.”
JPMorgan ChaseCustomer Care Professional
Jul. 2006 - Oct. 2007Provided Chase Home Equity customers with answers to general inquiries, answering questions about services, and resolving issues with home mortgage policies and regulations.
• Offered guidance and assistance to other Customer Care Specialists in the department.
• Articulated detailed information on products & services offered by Chase that enable customers to reach financial goals.
• Maintained a mastery of corporate rules governing extension of credit, credit policies, government lending policies & procedures, and all applicable federal/regulatory guidelines on ECOA, Fair Lending, CRA, FCRA etc.
AlbertsonsScan Coordinator
Jun. 2005 - Jul. 2007As Scan Coordinator I was responsible for maintaining overall price integrity in my assigned Store. I conducted daily, weekly, and monthly price changes, including changing shelf signs and tags, promotional signs, and bucket signs, and ensured compliance with all company and governmental compliance regulations.
• Provided prompt and friendly customer service and maintained a positive work environment.
• Checked for any price updates from the corporate office, verified, and changed as needed.
• Monitored sales events for accuracy in scanning and signage; maintained current knowledge of weekly ad items and ensured pricing integrity.
• Performed scan audits according to schedule.
• Ensured and maintained compliance with company and governmental regulations and COOL compliance.
• Maintained clean and organized scan office.
• Checked dates of all sales price tags to determine the accuracy of prices.
• Conducted a total sign program that informs the customers of our pricing integrity, quickly and accurately making signs as needed.
• Verified weekly ad and promotional price accuracy
• Researched discrepancies and notified Help Desk with pricing exceptions
• Acted as liaison with Help Desk for computer or register related issues.
• Verified new items for price accuracy and "not on files."
• Promoted 100% scan accuracy program.
• Worked closely with front end cashiers and supervisors regarding scan accuracy.
• Distributed discontinued sheets and upcoming specials to appropriate personnel.
• Established and maintained communication between Grocery Clerks and Scanning Coordinator for a smooth transition of products being delivered.
• Represented the store to sales representatives and vendors in a positive and professional manner.
• Informed management of any problem areas in pricing or signs throughout the store.
Ross Stores, Inc.Area Supervisor
Jun. 2004 - Oct. 2012Monroe, Louisiana, United StatesResults-driven Area Supervisor with a proven track record in overseeing retail operations and optimizing performance across multiple locations. Experienced in team leadership, process improvement, and ensuring operational efficiency. Committed to delivering a seamless customer experience while achieving business objectives. Key Competencies: 🤝 Team Leadership: Adept at leading and inspiring diverse teams to achieve operational excellence and deliver outstanding customer service. 📊 Performance Optimization: Implemented strategies to improve store performance, increase sales, and enhance overall profitability. 🔄 Process Improvement: Proven ability to identify operational inefficiencies and implement streamlined processes for improved productivity and customer satisfaction.
AlbertsonsAdministrative Assistant/HR Specialist
Mar. 2003 - Jun. 2005Performed administrative and project oriented work and provided hr support to store employees. General duties included fielding telephone calls, receiving and directing visitors, word processing, preparing reports, creating spreadsheets and presentations, data entry, filing and faxing.
• Responded to telephone and email inquiries, filed paperwork, opened and sorted department mail and recorded notes at department meetings.
• Reconciled and approved credit card accounts for category management related expenses.
• Coordinated meetings, travel schedules and reservations for department leaders.
• Provided support in areas of 401(k), payroll, workers’ compensation, FMLA, ADA and OSHA recordkeeping.
• Provided backup assistance for payroll processing and timekeeping & attendance program.
• Assisted in screening of applications, interviewing, obtaining work history, education, salary requirements, reference and background checks, and testing of applicants.
• Plan and conduct training & orientation covering company policies, benefits, safety and sexual harassment training for new employees.
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