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Work Background
evolvedPROBusiness Owner
Nov. 2021United States
Impact AdvisorsEpic Consultant
Dec. 2022 - Feb. 2024San Diego, California, United StatesIP/OP Rehab (Continuing Care) for system.
CSI Healthcare ITEPIC Consultant
Aug. 2020 - Dec. 2022Orlando, Florida, United StatesAdvent Health System - Orlando Enterprise Solution Member of the Specialty Documentation Team concentrating on build, implementation and support of IP/OP Rehab and Acute Therapies. Also support of other continuing care settings such as Behavioral Health, Skilled Nursing and Long-Term Acute Care.
Continuum Health IT Epic Consultant
Nov. 2021 - May. 2022Inpatient Rehab build and implementation for University of Florida Shands organization.
WalkerHealthcareITEPIC Consultant
May. 2020 - Jul. 2020based in TexasOne Brooklyn Health System - 3-hospital system - Epic IP Rehab / Clindoc Analyst
Ardent Health ServicesEHR Analyst II
Jun. 2016 - May. 2020BSA Health System - Amarillo, TXLarge system encompassing 6 states - 30 Hospitals/50+ Clinics - EPIC ClinDoc & IP Rehab-certified. Build, Testing, Implementation, Support and Continuous Improvement efforts.
BSA Health SystemIT Application Analyst
Sep. 2014 - Jun. 2016Amarillo, Texas AreaInformation Services Clinical Application Analyst supporting applications such as Cerner Soarian Clinicals, Wellsoft, Obix, CareVue, OpenLink, etc.
CSC / Bell Helicopter / TextronIT Tech 3
Jan. 2013 - Sep. 2014Amarillo, Texas AreaEnd-User Desktop support for 1,000 end-users and IT Project Management for multiple Textron companies.
Texas Farm Bureau Insurance CompaniesInsurance Agent / Independent Contractor
Dec. 2011 - Sep. 2012Randall County, Amarillo, TexasInsurance consultant specializing in personal-lines auto, home and life insurance products.
Cal Farley's Boys Ranch & Girls Town USAManager, Inventory Controls
Nationwide InsuranceSpecialist, Process Management
Aug. 1998 - Mar. 2007Experience includes sales, service, management, training, design & development, and consulting in various Property & Casualty units. • Supported, consulted on and developed processes and procedures for the $24 million Home Care field organization with about 300 personnel. Evaluated processes and developed recommendations from new method and workflow assessments using benchmarks, pilots, prototyping and modeling. Tasked to design, develop and facilitate training and reference materials of a web-based loss control system. • Joined a dedicated design and development team of training consultants creating and deploying materials to 13 national centers. Supported field based training and leadership teams. Specialized in creating blended multi-media learning solutions. Managed multiple projects and tasks. • Managed performance of call center teams of up to 15 Property & Casualty agents selling and servicing customers in 23 western states. Monitored and analyzed daily statistics of agent performance. Performed quality reviews and provided technical, procedural and product advice. Interfaced directly with customers. Answered and resolved formal complaints from Texas Department of Insurance and Customer Relations.