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Work Background
Self-employedPeople Consultant
May. 2023
PA ConsultingPeople & Change Senior Consultant
Apr. 2022 - Apr. 2023
SSDC People Lead / Head of HR
Jun. 2018 - Mar. 2022SomersetPartner the Senior Leadership & Management Teams to drive organisational performance, maximising people and customer outcomes
Parklife Human Resources Director
May. 2018 - Apr. 2022Devon, England, United Kingdom• Board member, providing professional expertise as part of a strategic role on a voluntary basis, setting up the holistic employee experience from start-up phase to future success • Working with Board Members and Trustees to create a new employment culture and drive the people agenda; including setting out a people strategy and leading people budget planning, organisational design and developing employment terms and conditions, ensuring that the employee experience mirrors the aims and values of Park Life and achieves commercial viability
CAMBIAN GROUP PLCHR Business Partner South West
Sep. 2017 - Apr. 2018South West • Working with senior operational teams providing strategic and operational people support, covering a geographical area of Devon, Dorset, Hereford & Worcester, Hampshire, Salisbury, Somerset and the West Midlands with 1,600 employees in a highly regulated and complex environment
• In conjunction with the Head of Recruitment, driving recruitment initiatives which are required for a transient workforce. Driving workforce planning to support internal development of employees including the appointment of senior leadership positions
• Advising and managing complex, high volume employee relations cases by coaching senior leaders and managers • Developing the people service and line managing a Regional HR Advisor
DCHPeople Development Manager / HR Business Partner
Jan. 2013 - Dec. 2017Devon• Working as a business partner, understanding and shaping people requirements to align with business and area objectives • Partner leaders in the project management, design and delivery of organisational change, including large and complex restructures, TUPE and other initiatives
• Manage talent and resources within business areas, driving workforce planning
• Develop and communicate analytics to prompt people related actions
• Coach leaders and managers to deliver improved individual and business performance
• Proactively support and progress complex employment cases delivering pragmatic business focussed advice and outcomes
• Challenge and change current practices, focussing on results and excellent internal and external customer service
• Deliver learning and development activities to lead to the improvement of management capability and engagement
• Organisational project lead on wellbeing activity, currently scoping bespoke training on resilience and emotional intelligence
Cornwall CouncilEmployee Relations Specialist
Sep. 2011 - Dec. 2013• Worked as an internal and external consultant in a specialist centre covering areas such as Adult Care & Support, Childrens, Schools and Families as well as clients such as Cornwall Fire & Rescue Service and Tempus Leisure • Redundancy, restructuring and change management; provision of specialist skills and expert knowledge to support the employment implications of organisational change programmes • Managed a varied caseload of complex employment issues including matters concerning conduct, capability, attendance, performance management and grievances
• Operated within ALMO models, assisting in consultation and negotiation with external organisations, ensuring compliance with TUPE regulations • Advised on matters concerning contracts of employment, interpreting national and local terms and various sets of employment policies • Provided professional support and coaching to improve management capability
Sainsbury'sHR Manager
Oct. 2010 - Sep. 2011Helston• Partnered the Store Manager and delivered a people plan that fully supports the store business plan and KPIs • Coached the Management team in people processes & labour management routines and controls to ensure that the right people are in the right place at the right time
• Developed and coached deputy and department managers to embed engagement within their teams
• Managed the HR team of 4, ensuring 100% compliance with people policies and effective working with a remote HR Shared Service team; including recruitment and payroll transactions for the site
• Led the Store Trainer to deliver an effective training plan ensuring legal compliance
• Advised on complex case management
Alcoa Howmet CastingsEmployee Engagement Manager
Jan. 2008 - Dec. 2010Exeter, United Kingdom• Appointed lead for a terms & conditions review project; setting strategic direction on cost of employment, ensuring competitive advantage, highlighting and delivering necessary change • Successfully managed high volume and complex employee relation cases with no tribunal claims; using detailed knowledge of employment law and conflict resolution skills. Driving line management ownership of people processes, impacting cultural change by setting acceptable standards across the business
• Implemented earlier intervention and reduced absence rates by 1% resulting in a saving of over £120k in a 12 month period, resolved all long term sickness cases • Increased employee survey participation rates by 33% to 92% to ensure representative feedback. Facilitated management ownership of engagement levels and shaping behaviour to impact on productivity
• Consulted and worked in partnership with Trade Unions in a large site to implement policy changes, enforcing acceptable standards
• Recruitment of professional positions and development of talent pool ensuring succession planning. Site contact for managing work permits and ex pat assignments
• Rolled out pension salary sacrifice scheme for 350 employees resulting in £60k saving for the Company & cycle scheme salary sacrifice saving employees over £20k
• Line managed 3 members of the HR Department to contribute to an effective HR service
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