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Work Background
TMG GlobalDirector of PMO
Jan. 2024Leading a team of project delivery specialist in surpassing client expectations and resetting quality standards in the marketplace
CBRE | Workplace Technology ServicesSenior Client Strategy Consulting Director
Mar. 2020 - Aug. 2023CBRE | Workplace Technology Services is an award-winning professional services firm that focuses on the design and implementation of workplace technologies across North American office portfolios. Through our Consulting, Design, and Project Management services, we bridge the gap between Real Estate & IT departments to deliver product-agnostic solutions as the "Single Point of Contact" for all for workplace technology scopes.
SiteREADYVice President - Workplace Technology Strategies
Jan. 2020 - Jan. 2020Oklahoma City, Oklahoma AreaA leader in the workplace technology industry, Rick is responsible for providing strategic advisory services in SiteREADY’s workplace technology consulting practice; as well as working with the company’s leadership team to continually enhance existing delivery process, while working to develop new solution offerings for clients.
Rick Mullins, LLCPrincipal
Aug. 2018 - Dec. 2023Consult and coach clients on building a PMO model that provides a repeatable, scalable, and sustainable delivery framework for integrating workplace technology into commercial real estate construction projects. •Partner with client leadership to create or further mature a global minded project delivery framework, process, and toolset supporting company strategy and culture •Collaboratively review and assess existing PMO model, tools, and performance to create efficient and innovative modifications that align with company vision and industry trends supporting a multi-generational workforce •Coach leadership on creatively expanding the value and impact of PMO services throughout the organization becoming borderless change agents for the entire business further enhancing company brand •Strategize on building a varied, flexible, innovative staff development & training plan that strengthens current and provides new skills and knowledge equipping participants to deliver consistent performance with long term impact
PricewaterhouseCoopersWorkplace Technology Integration Team Lead
Jan. 2012 - Jul. 2018Tampa/St. Petersburg, Florida AreaWorkplace Technology PMO Lead for US territory responsible for creating and maturing a delivery model that bridged the gap between IT and non-technical real estate construction stakeholders. ●Delivered over 230 projects on time, within budget, and with full functionality by creating a repeatable, sustainable, scalable delivery model integrating design and deployment of office technologies into the real estate construction process ●Supported 450%+ growth in Real Estate and Meeting Event activities with 100% on time, within budget delivery for all events and projects ●Captured 80%+ of technology project scope prior to planning phase by introducing a structured, collaborative, cross-trade, user focused requirements gathering session during architectural design directly engaging the client resulting in reduced drawing changes, rework, and change orders while increasing customer involvement and satisfaction ●Mentored project vendors to align their internal strategies, processes, and methodologies with the integrated model building consistency across all projects with continually increasing quality ●Coached UK and European counterparts in adopting the integrated delivery model helping them create greater collaborative solutions, more globally impactful process innovations, and cost effective designs ●Consulted and coached Mexican, Canadian, Brazilian, and Caribbean territories on implementing the Workplace Technology Integration PMO model and practices ●Provided guidance to Advisory and Assurance teams on consulting with their client’s real estate technology integration needs
PricewaterhouseCoopers - Service Delivery Center (PwC SDC)Project Manager/Senior Project Manager
Apr. 2005 - Dec. 2011Tampa/St. Petersburg, Florida AreaProject Manager/Sr. Project Manager supporting infrastructure and software/application development projects ●Leveraged as project recovery expert on complex, highly visible initiatives establishing delivery strategies that control costs, create credible schedules, and deliver expected product functionality ●Program Manager for first Software as a Service (SaaS) implementation deploying five toolsets for the UK/US territory alignment ●Successfully delivered projects in real estate, network infrastructure, security, acquisitions, software development and data center with budgets ranging from $200k to $4m ●Served as Subject Matter Expert, coach, and trainer for Microsoft Project Server and project management methodologies
SIBRIDGE ConsultingProject/Program Management Consultant
Sep. 2003 - Apr. 2005Tampa/St. Petersburg, Florida AreaProvided leadership and support in the development of Project Management best practices, tools and templates for the PricewaterhouseCoopers’ Ethics and Compliance IT Group. ●Developed and implemented process and tools for Program/Project Management Office (PMO) supporting a matrix organization using cross-functional teams ●Provided customized training, coaching, and mentoring of project management principles and best practices to ensure consistent project success and ongoing maturity in Program/Project Management ●Facilitated process improvement through assessing business goals, gap analysis, and developing a tactical implementation strategy ●Analyzed project portfolio for effective resource utilization and process compliance to the Firm’s Release Management Model
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