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Work Background
Assistant Loan Processor
Plum Creek Funding, IncAssistant Loan Processor
Oct. 2020 - Jan. 2022Parker, Colorado, United States- Quality check & export/import 3.4 files - Run AUS - Register loan with investor - Order appraisals - Order Title
B2C Operations Consultant
Ellis Virtual Consulting, LLCB2C Operations Consultant
Aug. 2018Greater Denver Area- Establish processes for payroll distribution, payroll taxes, and sales tax remittance. - Review, categorize, and reconcile transactions using Quickbooks. - File quarterly federal and state taxes. - Create email and sms campaigns to align with a variety of marketing initiatives. - Assist with Shopify and TikTok business account setup. - Customize web themes to align with branding initiatives. - Develop and implement automated processes: Shopify, email flows, chat bot flows etc. - Create and schedule content for various marketing channels: email, sms, app notifications, and social media posts.
Warranty Technician-Purchasing Admin-BuildPro Admin
Dream Finders HomesWarranty Technician-Purchasing Admin-BuildPro Admin
Sep. 2017 - Aug. 2018Denver, Colorado- Acted as goodwill ambassador, actively listening, and clearly communicating with customers daily. - Met with customers to evaluate, schedule, and oversee various complex repair projects. - Decreased customer complaints by 80% over a three month period. - Increased efficiencies thru the development and implementation of various purchasing procedures.
Senior Purchasing Agent
Taylor MorrisonSenior Purchasing Agent
Jul. 2017 - Aug. 2017Denver, ColoradoDeveloped several complex project templates, thereby increasing production efficiency and decreasing cycle times.
Production Coordinator
CalAtlantic HomesProduction Coordinator
Apr. 2015 - May. 2017Greenwood Village, CoProduced extensive data analysis by marrying several data sets so as to provide operational visibility for leadership during the merger. Reporting and analysis included: Actual vs. Budget Analysis Project Management and Milestone Analysis Production Cycle Time Analysis Scheduling and Forecasting Analysis Analyzed existing procedures to identify areas for improvement and opportunities to increase efficiencies. Evaluated and adjusted construction templates in project management software to provide accurate cycle times to executive leadership. Processed accounts payable invoices, ordered gas and electric laterals, and built and maintained all safety manuals.
Admission Operations Specialist
University of the RockiesAdmission Operations Specialist
Dec. 2012 - Mar. 2015Denver, COPulled data using SQL to create sales performance reports and visibility for leadership.
Admissions Operations Coordinator
Ashford UniversityAdmissions Operations Coordinator
May. 2012 - Nov. 2012
Student Records Coordinator
Ashford UniversityStudent Records Coordinator
Jul. 2011 - May. 2012Denver, COQuality Assurance
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