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Work Background
WillDomDelivery Manager
Apr. 2023Provincia de Buenos Aires, Argentina- Customer Relationship Management: Serve as the lead point of contact for all customer account management matters, both for clients and developers.
- Client and Developer Engagement: Build and maintain strong, long-lasting relationships with clients and developers.
- Contract Negotiation: Negotiate contracts and close agreements to maximize profits.
- Advisory Relationships: Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Solution Delivery: Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Progress Communication: Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
- Business Development: Develop new business with existing clients and identify areas of improvement to meet sales quotas.
- Metrics Tracking: Forecast and track key account metrics, such as quarterly sales results and annual forecasts.
- Reporting: Prepare reports on account status.
- Collaboration: Collaborate with the sales team to identify and grow opportunities within the territory.
- Issue Resolution: Assist with challenging client requests or issue escalations as needed.
TecbeatsOperations Manager
Mar. 2023Delaware, Estados Unidos- System Oversight: Supervise the performance and availability of company systems and applications, ensuring optimal functionality.
- Team Leadership: Coordinate and lead the operations team to achieve company objectives.
- Procedure Development: Develop and maintain procedures and policies to ensure the security and reliability of systems and processes.
- Problem Management: Proactively identify and resolve operational and performance issues.
- Budget Management: Manage operations budgets, overseeing costs and expenses related to infrastructure and processes.
- Interdepartmental Collaboration: Work closely with other teams within the company to ensure effective management and smooth communication.
- Continuous Improvement: Implement continuous improvement strategies to optimize operational processes and increase efficiency.
TecbeatsAccounting Manager
Mar. 2022 - Apr. 2023- Financial Management: Oversee company accounts and finances, ensuring accuracy and compliance in financial reporting.
- Audits and Control: Supervise internal and external audits, developing internal controls to enhance financial accuracy.
- Financial Reporting: Prepare and present financial reports to senior management, providing analysis and strategic recommendations.
FreddoFranchisee owner
Sep. 2013Provincia de Buenos Aires, Argentina- Business Management: Oversee all aspects of franchise operations, including staffing, inventory management, and financial performance.
-Operational Efficiency: Implement and optimize processes to ensure smooth daily operations and high levels of customer satisfaction.
- Financial Oversight: Manage budgets, control expenses, and analyze financial reports to drive profitability and growth.
- Marketing and Sales: Develop and execute marketing strategies to increase brand visibility and sales, including local promotions and community engagement.
- Team Leadership: Recruit, train, and lead a team of employees, fostering a positive and productive work environment.
- Customer Service Excellence: Ensure the delivery of exceptional customer service, addressing customer feedback and resolving issues promptly.
- Compliance: Ensure all operations adhere to franchise standards and local regulations.
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