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Work Background
Self-employed | ConsultantPrincipal Consultant
Sep. 2024Currently delivering operational transformation within the health division of an Australian conglomerate.
With over 15 years of experience in management consulting, in-house strategy and transformation and senior leadership roles, I specialise in helping organisations drive strategic growth, operational transformation, and customer-centric improvements. My expertise spans strategy development, supply chain optimisation, commercial management, and enhancing customer experience across various industries. I bring a hands-on approach to solving complex business challenges, delivering actionable insights, and implementing solutions that drive measurable results.
PERNELLEManaging Director - ANZ
Jul. 2023 - Aug. 2024• Inaugural Managing Director of Pernelle Australia, a startup beverage business developing and launching premium de-alcoholised sparkling wines.
• Reporting to Board and Founders, responsible for greenfield development of strategic plan and budget, R&D/product development, operating model design/implementation, sales, marketing, GTM strategy, supply chain, logistics and back office functions for Australia and New Zealand.
Asahi BeveragesGeneral Manager Customer Supply Chain - CUB
Jul. 2022 - Apr. 2023• Key member of the CUB leadership team and Supply Chain leadership team responsible for all aspects of CUBs supply chain, managing relationships with key customer stakeholders across major national on and off premise accounts.
• Direct responsibilities included steering committee / project sponsor roles for key transformation initiatives across customer experience and supply chain; Integrated Business Planning lead for CUB customer and supply chain; portfolio planning and NPD; demand planning and customer replenishment.
• Played a leading role in CUB’s customer experience improvement culminating in the award of Supplier of the Year at the Australian Drinks Awards 2023.
Asahi BeveragesSenior Manager Customer Supply Chain - CUB
Mar. 2021 - Jul. 2022Adelaide, South Australia, Australia• Strategic partner across Supply Chain, CUB Business Division and major customers to maximise company and customer profitability and meet agreed KPIs.
• Represented supply chain with major customers with accountability for service levels and responsibility for collaboration programs delivering efficiencies across the value chain.
• Leader of planners and responsible for development of customer reporting and analytics capability; responsible for the development and execution of the communication strategy for internal and external stakeholders.
Asahi BeveragesGroup Supply Chain Transformation Manager, Strategy & Commercialisation
Oct. 2020 - Mar. 2021Melbourne, Victoria, Australia• Network lead for the Alliance for Growth integration program, bringing Asahi Beverages and CUB together, to deliver the long-term strategy and roadmap to leverage the significant scale of the regional hub.
• Developed Supply Chain commercialisation strategy to leverage capabilities across the supply chain to drive commercial outcomes.
Carlton & United BreweriesTransformation Manager
Jan. 2019 - Oct. 2020Melbourne, AustraliaDeveloped the supply chain strategy and led strategic supply chain projects.
Toll GroupNational Customer Operations Manager
Jul. 2017 - Dec. 2018Melbourne, Australia• Built the Customer Operations function including strategy and S&OP process and hiring of team.
• Worked with customers as the conduit between functions including sales & marketing, operations, pricing and IT to develop logistics and supply chain solutions and drive top line growth.
• Developed supply chain solutions for new opportunities across four business units to optimise customer experience and best leverage Toll’s network; included drafting/review of operational/commercial terms and overseeing customer onboarding.
• Led strategic initiatives including B2C service model design and business unit integration.
Toll GroupCommercial Manager
May. 2016 - Jul. 2017Melbourne, Australia• Partnered with the Executive General Manager to drive operational performance improvement and cost reduction by providing data driven recommendations and management support.
• Led strategy and business planning process including workshop facilitation resulting in Group acceptance of strategic plan.
• Delivered 20+% productivity improvement and reducing in-depot costs by 18% in FY17.
• Developed and implemented operational reporting framework; developed CAPEX business cases; led budgeting and forecasting process for operations.
Ernst & YoungManagement Consultant, Advisory
Apr. 2013 - Mar. 2016London, United Kingdom• Various consulting engagements across disciplines including strategy & planning, commercial & contract management, program/project advisory, process improvement and reporting & analytics.
• Clients included British American Tobacco, Shell, Chevron and City Football Group.
Ernst & YoungSenior Consultant, Advisory
Jun. 2010 - Mar. 2013Adelaide, South Australia, Australia• Various engagements across the disciplines of commercial & contract management, program/project advisory and risk and internal controls.
• Key clients included BHP, Origin Energy and various government departments and agencies.
BDO AustraliaAccountant
Jan. 2009 - Jun. 2010Adelaide, Australia• Preparation of financial statements, income tax returns and fringe benefits tax returns for a range of companies, trusts, partnerships and sole traders.
• Financial planning and analysis for clients including budget and forecasts.
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