Krauss & LivicProduct Manager
Apr. 2021 - Dec. 2022Argentina · RemoteGuided the development and market success of an insurtech product line, acting as a liaison between various departments such as Software Development, Marketing, Sales, and Customer Service
Delivered a high-quality product that met customer needs and fulfilled business objectives.
Led the product-related board management, wrote user stories, gathered requirements, attended stakeholder meetings, and scrum ceremonies
Managed more than twenty stakeholders involved in a highly cross-functional global team
Worked on discoveries
Developed a product roadmap that prioritized key features, resulting in a 20% increase in user engagement within the first quarter after implementation.
Conducted comprehensive market analysis identifying customer needs and competitor strengths, which informed the product strategy and contributed to capturing a 15% larger market share.
Successfully coordinated between engineering, marketing, and sales teams, facilitating weekly meetings that enhanced interdepartmental communication and accelerated product development by 25%.
Collected and synthesized requirements from 50+ key stakeholders, including customers and internal teams, to define a clear product scope that was delivered on-time and within budget.
Managed end-to-end development process for three major releases, each completed within agreed-upon timelines and 10% under budget.
Oversaw a team of QA engineers who conducted rigorous testing protocols, achieving a 99% bug-free rate upon product launch.
Led the go-to-market strategy for two new products, coordinating between marketing and sales departments to achieve a 30% increase in initial user adoption.
Analyzed post-launch data using KPI metrics, implemented two major product updates based on this analysis, which resulted in a 15% increase in customer satisfaction.
Instituted a customer feedback loop, including surveys and direct outreach
Created, documentation, reducing internal queries by 40% and accelerating product development