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Work Background
Quest DiagnosticsSenior Director Human Resources
Jan. 2013 - Dec. 2024Steer management of HR- and people-related functions across seven complex laboratories for multi-cultured clients across multiple geographic locations with employee population of 3K. Navigate and establish complete compliance of results-oriented HR initiatives for business by providing oversight to large-sized HR team. Oversee development and execution of effective HR strategies and policies, while maintaining complete compliance with set regulations and guidelines. Serve as a consultant to organizational leaders for translation of business requirements into HR initiatives and programs. Assess performance metrics on employee retention and experience to devise and deliver improvements and enhancements. Led design, development, and execution of a robust systematic approach for talent management, including learning and growth, leadership development, strategic workforce and succession planning, employee engagement, and sourcing talent for 3K employees. Headed multiple successful acquisition for three business, while establishing complete adherence to key company’s strategic growth initiatives.
Quest DiagnosticsHuman Resources Director
Jan. 2009 - Dec. 2012Administered control over all aspects of HR Business partnership in complex laboratory with 1600 employees, including 200 employees located in hospital laboratories across DC and MD. Supervised selection, design, and execution of employee engagement programs aimed at attracting and retaining employees. Analyzed and ensured optimum program utilization, employee feedback, competitiveness, and workforce productivity to drive effectiveness of executed programs. Ensured achievement of set objectives and milestones by adhering to set guidelines. Drove major cost savings through delivery of superior staff management consultation for assessment of ROI on staffing requests, while modifying staff schedules, minimizing overtime, and mitigating discretionary expenses. Led all HR initiatives for laboratories, including talent management, performance management, succession planning, compensation analysis and workforce planning. Awarded with The Best Places to Work in the Washington, DC area designation by the Washington Business Journal by incorporating engagement and satisfaction initiatives. Ranked 1st in 2011 and 3rd in 2012 in the Healthiest Employer Designation across the Washington DC area.
Inova HealthHuman Resources Director
Jan. 2004 - Dec. 2009Led Human Resources initiatives in acute care multi-site hospital setting, including in-patient psychiatric hospital facility. Partnered with the CEO and senior leadership team on human resources initiatives and issues for all human resources functions, including talent management, employee engagement, workforce planning and succession planning. Redesigned HR function to align with organizational strategy. Led organizational design for post-merger strategy to successfully align all hospital-based departments with system functions. Successfully implemented culture improvement with a 6 point improvement in the company’s employee satisfaction survey.
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