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Work Background
Hilton Garden Inn Riga Old TownDirector of sales and marketing
Oct. 2023 - Apr. 2024Riga, Latvia
Riga AirportAviation Business Development Specialist
May. 2022 - Oct. 2023Riga, Latvia
Turkish AirlinesSales And Marketing Representative
Apr. 2015 - May. 2022In current position I am responsible for executing Sales and Marketing activities to reach both financial and quality targets. Main key points are customer satisfaction, revenue generation, and long-term sales goals in line with sales and marketing department standards and commercial policy.
• Researches for new market opportunities in the Business Aviation.
• Maps out potential customers and competitors and prepares customer profiles to deliver the best possible service. Corresponds with prospects and existing clients.
• Preparation of professional commercial offers, contracts and presentations.
• Submit detailed business information for underwriting, pricing and presentation of solutions to possible business problems.
• Support sales and marketing department with assigned projects, such as researching and purchasing of target advertising in all media for niche markets.
* Provide regular commercial reports to management on competitive environment and overall sales/ marketing activities
* Develop and plan strategic B2C & B2B initiatives aligned with regional and global strategies.
* Manage local media agency relationship, sponsorships, and local tourism board partners.
* Ensure best use of the assigned Marketing budget in the most cost-efficient way to achieve the agreed KPIs and to deliver best commercial performance.
* Sales visits to travel agencies and tour operators in Latvia.
* Organizing workshops, presentations in order to inform and present Turkish Airlines novelties, Corporate Club program;
* Managing FAM for travel agents in order to promote selected route as tourism destination and introduce with Turkish Airlines hospitality on board.
* In cooperation with LIAA and Association of Hotels and restaurants organizing workshops abroad.
* Controlling marketing activities of competitors. Dealing with media and well known organizations in local market in order to underline Turkish Airlines brand awareness throughout the projects. * Event management.
World Of Holidayscontracting manager
Apr. 2011 - Jul. 2014Beirut, LebanonWOH is Leading worldwide online system related to the tourist industry, offering hotels and services throughout the world for travelers. established in 2008, woh.cc is a web-based company dedicated to the online booking of travel services. System guarantees the best prices for all services provided all over the world. Aim woh.cc aim, is to combine all travel services from hotels, tickets, tours, transfers, rent a car in one reservation system, facilitating to our clients travel and saving tie for businessmen and corporate. *As contracting manager, my duties were contract hotels direct dealing via Extranet system in order to set contracted hotels Live in B2B reservation systems for all sub agents.
New Plaza Tours S.A.R.Lproject manager
Jan. 2010 - Jan. 2011Beirut, Lebanon*During my work experience I have been working as a tour operator, travel agent, reservation specialist and tourist guide. I have experience in consulting as well in work with international partners. * As a project manager I was in charge of seeking new business partners from different countries and in collaboration with them creating and offering new travel programs, packages, travel product in local tourism market. *As a reservation specialist I was responsible to find suitable accommodation for individual clients as well as for our planed tourist groups worldwide. *As a guide for outgoing tourism I was leading and accompany tourist groups to such countries as Greece, Turkey, Italy.
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