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Work Background
AutônomoConsulting in implementation de IT systems
Jan. 2023Consultoria e Mentoria especiliazada em implantação de projetos de Sistemas e Processos de empresas de TI, engenharia, bens de consumo, turismo e varejo
ADD ConsultingCO Founder & Business Coach
Jul. 2016 - Dec. 2022Brasil Head of sales processes and strategic service planning, consulting CEOs, CFO’s, Directors and managers in decision-making.
Market mapping and customer acquisition.
Maintenance and relationship with the customer.
Preparation of commercial proposals and pricing for services.
Process management, analysis, modeling and process management.
Organizational diagnosis with customers to develop actions.
Conducted training and development of leaders and teams.
Measurement of results of activities carried out in companies and an increase of at least 45% in employee satisfaction surveys after deployments and managing projects .
Conesul Beverages - FATTONORD Project and Developing Director
Oct. 2015 - Dec. 2019Argentina Responsible for wine production and quality in Argentina and Chile (+ -500 liters / month).
Mapping and selection of national and international suppliers.
Negotiation with national market (retail chain, specialized stores and end customers) and international market (Argentina and Chile).
Investment management of more than R$ 500k.
Product pricing, creation of mark-up’s and profit margins.
Market analysis and competition assessment, ensuring the company's competitiveness.
Creation of promotional campaigns, promotional materials and publicity actions.
Responsible for national and international regulatory processes
Head of Consulting in Software BrasiE-Core Solutions for Technology
Apr. 2015 - Aug. 2015Brasil Responsible for structuring and operating the company's Consulting sector at LATAM and Brazil.
Development and migration of projects involving Atlassian tools (Jira, Jira Agile, Service Desk).
Coordination of programming teams for customized tools and training.
Negotiation and main point of interaction with customers, with outsourcing proposals around R $ 750k.
Use and knowledge of Agile methodologies (Scrum, Kaban, XP)
Doublenet IT Tecnology and ServicesProjects e Operations IT Director and Partner
Oct. 2002 - Jan. 2014Brasil Head of sales planning and execution processes in the aftermarket segments of industries, public management, mixed economy, retail, IT, services at local and national level (ERP, CRM, BI, Supply Chain and other specific, solution implementations for mobile and web services).
Management of the operations team, sales in negotiations with the customer base, administrative and financial, implementation, assistance.
Control of the main indicators of the operation and management of the sales goals of the sales team. (R $ 5,000.00 to 500k on average)
Preparation and implementation of the strategic plan for sales operations, after sales, implementation, operation, allocating new resources and increasing the number of professionals.
Wide range of excellent levels of relationship with C-level executives and their teams in the clients served.
Management of the launch of new products and services, including testing, customization, training and customer support.
Responsible for the after-sales area, ensuring customer satisfaction rates, maintaining quality levels, controlling and reducing warranty costs.
Financial management: support to control cash flow and accounts payable, accounts receivable and accounting documents, management of purchases and inventory, collection and negotiation with defaulting customers.
Administrative management: recruitment and selection processes, leadership and team development.
bodies such as: ABRAMGE, SESI, CIESP, SENAI, FIESP, BANCO BMG, USP, MARINHA, CNEN, FAPESP, POLÍCIA MILITAR SP, ALCOA, and BRASCOLA.
Development of business strategies, adjustment of investment metrics (KPI’s, OPEX, CAPEX), risk management and deadlines.
Integration with native systems (ORACLE, SAP, TOTVS, MICROSIGA, DATASUL)
UNIVERSIDADE ANHEMBI MORUMBI – Laureate UniversitiesMaster and Graduation of Manager and Administration Teacher
Jan. 2001 - Nov. 2013São PauloProfessor das disciplinas de Plano de Negócios e Gestão de TI nos cursos de MBA de Gastronomia e Graduação no campus VO
JMF Trading Imp. ExportaçãoHead in Strategic Planer
Mar. 1999 - Dec. 2000são pauloDesenvolvimento do projeto de viabilidade e riscos do empreendimento para investidores.
Análises dos produtos entregues e acompanhamento da satisfação do cliente para o engajamento em projetos futuros.
Planejamento estratégico de campanhas de comunicação digital.
Análises de público, mercado e concorrência.
Criação de planos de mídia, com frequente análise de métricas e cálculo de ROI e KPI’s.
D.SystemDiretor de vendas
Dec. 1994 - Sep. 1998Brasil• Confecção de propostas, estruturação de prazos, pós-venda e gerenciamento financeiro de provedora de soluções de infraestrutura para datacenters (estruturas de cabeamento TI/Telecom), servidores, licenças softwares e PC’s para empresas públicas e privadas em todo território nacional, como: (ALCOA,GRUPO PALHETA, ECO EMBALAGENS,J.NAKAO,PREF.SANTOS).
• Elaboração, controle e negociação de Contratos junto a fornecedores, clientes e prestadores terceirizados, obtendo significativa redução de custos e operações.
• Implantação e gerenciamento das políticas de Segurança em TI e gerenciamento de falhas.
• Integração com diversos equipamentos de automação e medição para fábricas, lojas e outros para controle e análises diversos.
• CustomerRelationship, gerenciando a qualidade dos itens entregues para o devido apontamento de falhas e melhorias para os processos subsequentes e aquisições futuras.
Scopel IncorporadoraGerente de Implantação de Incorporações Residenciais e Industriais
Jun. 1992 - Oct. 1994Interior SPGerenciamento e supervisão das incorporações e implantações de terrenos para a preparação para vendas de loteamentos urbanos, com execução de obras de grande porte.
Construtora Varca ScatenaSupervisor de obras públicas
Jan. 1991 - Feb. 1992São PauloGerenciamento das medições e contatos com auditores públicos para a entrega das obras como creches,escolas,estradas,agencias bancárias e outras
Construtora Pinto de AlmeidaSupervisor de edifícios residenciais alto padrão
Mar. 1990 - May. 1991São Paulo Area, BrazilAcompanhamento e supervisão de obras, vistoria e entrega de mais de 250 unidades de alto padrão.
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