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Work Background
Insignia FinancialSenior Business Analyst
Jan. 2023Sydney, New South Wales, Australia
Facto. Principal Consultant
Nov. 2022 - May. 2023
Facto. Head of the Accelerator Program
Feb. 2022 - Nov. 2022Sydney, New South Wales, Australia
Facto. Business Analysis Practice Lead
Mar. 2019 - Feb. 2022Sydney AustraliaIt is with great excitement that I announce that I have joined Facto as the Business Analysis Practice Lead. Facto is an Australian owned and operated professional services business offering specialised Business Analysis, Quality Assurance and Project Services across a variety of industries – from financial services to telecommunications – with clients big and small, from SMB through to enterprise. We started Facto with a clear mission to simplify technology delivery and bring tangible benefits to our clients. With over 50 years of collective experience in our leadership team, we have the proven knowledge, that effective teamwork, alongside open and transparent communication is at the core of (successful) delivery.
Zurich Financial Services AustraliaSenior Business Analyst
Sep. 2018 - Feb. 2019Sydney, AustraliaSenior business Analyst working on small to large projects including compliance related changes.
TAL AustraliaLead Business Analyst
May. 2018 - Sep. 2018
VouchForFounder and CEO
Apr. 2016 - Dec. 2019Sydney, AustraliaAt VouchFor we believe that the recruitment industry is outdated, very inefficient and way too costly to employers. VouchFor aims to cut out the middle man by using technology and experienced professionals to source, refer and place quality staff in roles. Conversion to hire rates for referrals are higher than any other recruitment channel. Research has shown referral recruitment is the #1 recruitment channel. Compared to job sites and recruiters, referred candidates stay longer, are hired faster and are cheaper to on-board. VouchFor incentivises referrers for their recommendations of quality resources by paying an ongoing commission daily. Employers pay way below the industry standard margins.
First State SuperSenior Business Analyst
Dec. 2015 - Jul. 2017Sydney, AustraliaSenior Business Analyst working on a large digital transformation.
SuperChoice ServicesProduct Manager
Mar. 2014 - Dec. 2015Sydney, AustraliaClient facing Product Manager/Product Specialist role implementing SuperChoice solutions.
Suncorp GroupSenior Business Analyst
Oct. 2013 - Mar. 2014Sydney CBDSenior business analyst working on the MySuper implementation. Working on defining requirements for the changes to fees and correspondence items as well as deployment. The Suncorp project environment is agileso I am involved in daily stand ups, progressing story cards and using Jira to progress each story and escalation.
AMPSenior Business Analyst
May. 2013 - Oct. 2013Sydney CBDSenior Business Analyst and junior project manager working on the work transition/outsourcing of production support from AMP to Infosys. Facilitation of knowledge transfer for Siebel CRM, SalesForce CRM and IDMS (internal commission system) to onshore Infosys resources. Collation of knowledge transfer documentation and materials, On boarding all resources. Holding workshops to gather existing production support environments and processes. Assessment of Infosys knowledge transfer resources in order to complete KT milestones and address knowledge gaps.
Post Implementation reviews for each system and project close out activities.
Perpetual LimitedSenior Business Analyst
Jan. 2013 - May. 2013Lead business analyst working on all outstanding gaps on the ICE program prior to launching. Identifying existing business and system processes and identifying solutions in order to keep lights on once go-live with Macquarie Bank. Once approval has been supplied I was in charge of documenting the business and system requirements in order to deploy the solution.
AMPSenior Business Analyst
Jul. 2012 - Jan. 2013Circular QuayEmployed as a senior business analyst to review and legislative interpretation and extract business requirements. Document business requirements and process changes as a result of the BR specification. Hold workshops with relevant stakeholders to extract further as is business processes to bridge any gaps identified as a result of the new requirements. Document the as is and to be business processes. Document the system requirements as a result of the business requirements and the changed business processes.
Thomson Reuters AustraliaSenior Business Analyst
Mar. 2012 - Jul. 2012Sydney, AustraliaEmployed as a senior business analyst to work on a series of WestLaw enhancements. Responsible for documenting the business requirements as well as the functional and system requirements in order for developers to complete coding requirements as well as business stakeholders to sign off on requirements. I was required to document business processes as well as wire frames where screen layouts for the WestLaw product user interface changed.
BT Financial GroupSenior Business Analyst
May. 2011 - Feb. 2012Sydney, AustraliaSenior Business Analyst on the Legislative program for BT Financial Group
JP MorganSenior Business Analyst
Feb. 2010 - Feb. 2012Worked in the WSS-IT area on a Retail Registry readiness program.
BNP Paribas Securities ServicesSenior Business Analyst
Nov. 2009 - Mar. 2010Working on implementation for R4b
Attorney Generals Department NSWSenior Business Analyst
May. 2009 - Nov. 2009
Corporate ExpressSenior Business Analyst
Dec. 2008 - May. 2009Worked on all system impacts of an internal sales organisation restructure
CBASenior Business Analyst
Nov. 2008 - Dec. 2008
Colonial First StateSenior Business Analyst
Oct. 2007 - Oct. 2008
BNP ParibasSenior Business Analyst
Jan. 2007 - Dec. 2007
Coca-Cola AmatilBusiness Analyst
Mar. 2005 - Mar. 2007
Perpetual InvestmentsBusiness Analyst
Feb. 2001 - Feb. 2005
Obelisk InvestorsIT Support Manager
Jan. 1999 - Dec. 2000
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