Reginald Galan - Social Media Manager, Sharper Points

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Work Background

Fliweel.techSocial Media Manager, Lead Gen, Email Marketing, WordPress

Aug. 2024London Area, United KingdomSupports various business operations, content creation, lead generation, and more. Content Creation: Create professional white papers using Canva. Develop engaging social media posts for LinkedIn. Write SEO-friendly blogs on Wordpress. Manage the website by adding and updating pages on Wordpress. Lead Generation: Collect lead data from key websites and store it in Hubspot CRM. Conduct outreach through LinkedIn and email. Business Operations: Assist in creating trackable metrics for content and lead generation activities. Track and organise business networking events for attendance. Handle billing operations using Xero. Assist in planning and coordinating various projects, ensuring timely completion and alignment with business goals. Provide initial customer support through email and chat, resolving basic inquiries and directing complex issues to the appropriate team members. Conduct market research on industry trends, competitor analysis, and potential market opportunities. Organise and maintain digital files and documents, ensuring easy access and security. Schedule meetings, manage calendars, and prepare necessary materials for business activities. Assist in planning and organising business events, both virtual and in-person, including webinars, workshops, and networking events. Collaborate with the team to develop and implement a comprehensive content strategy aligned with business objectives. Collect and analyse data from various sources to generate insights and support business decisions. Assist in developing training materials and conducting training sessions for new hires or team members on various tools and processes. Help in tracking expenses and managing budgets for various projects and business activities. Monitor social media accounts for engagement, respond to comments and messages, and manage the content calendar.

Sharper PointsSocial Media Manager

Aug. 2024Los Angeles, California, United StatesResponsible for creating engaging content such as images, short videos, etc. and managing the posts across platforms.

The VA BARStudent Intern

May. 2024 - Aug. 2024Philippines

Shop Duba LLCOperations Manager

Feb. 2024 - Apr. 2024AustraliaManages Multiple Walmart And Amazon Dropshipping Stores (2 Step Method) Oversee a team of Listers and Checkers, providing leadership, coaching, and Listing performance evaluations. Develop And Maintain A Schedule For VAs. Hire And Train As Needed To Ensure Adequate Personnel Is On Hand. Build Spreadsheets That Will Be Used By VAs. Set up VA's Access to the Software. Setup Repricers In All Stores. Build KPIs To Ensure Good Productivity From The VAs. Check VA daily Tasks To Ensure Everything Is Done On A Daily Basis Utilize data analysis tools and techniques to assess the performance of listings, track key metrics, and make data-driven decisions to enhance the product catalog. Contribute to the development of drop shipping strategies, including Listing strategies, inventory management, and sales growth initiatives.

Legacy Ecom AutomationDirector of Training and Listing Analytics

Aug. 2023 - Jan. 2024United StatesTraining and Development: Design and implement training programs for the drop shipping Listing team, ensuring that they are knowledgeable about Amazon's Listing policies and best practices. Data Analytics: Utilize data analysis tools and techniques to assess the performance of listings, track key metrics, and make data-driven decisions to enhance the product catalog. Competitive Analysis: Monitor and analyze competitor listings and pricing strategies to stay competitive in the marketplace. Compliance and Policy Adherence: Ensure that all drop shipping activities adhere to Amazon's policies and guidelines, including product quality, intellectual property rights, and fulfillment standards. Team Management: Oversee a team of Listers and Checkers, providing leadership, coaching, and Listing performance evaluations. Generate regular reports on training progress, listing performance, and analytics to provide insights to senior management. Strategy Development: Contribute to the development of drop shipping strategies, including Listing strategies, inventory management, and sales growth initiatives. Technology Integration: Evaluate and implement software and tools to streamline listing and repricing processes. Customer Experience: Focus on enhancing the customer experience by ensuring accurate and high-quality product listings.

Scepter MarketingFBA Service Monitoring Manager

Jun. 2022 - Jun. 2023United StatesProvides support to FBA clients, and monitors inventory both Inbound and Outbound. • Provides Warehouse support regarding software and fulfillment issues • Provides clients’ support regarding software and fulfillment issues • Assists the clients with the onboarding process, setting up the software, setting up email forwarding, adding payment methods, and uploading products to the store. • Provides Training and training videos on product sourcing and listing. • Source FBA products from Online/Retail or Wholesale.

Hardway Enterprises LLCDirector of Operations

Feb. 2022 - May. 2022United StatesManages Multiple Walmart Dropshipping Stores (2 Step Method) • Supervise, Train, And Assist VAs Like Product Listers, Order Processors, And Store • Develop And Maintain A Schedule For VAs. • Hire And Train As Needed To Ensure Adequate Personnel Is On Hand. • Build Spreadsheets That Will Be Used By VAs. • Setup VAs Access Of The Software. • Setup Repricers In All Stores. • Build KPIs To Ensure Good Productivity From The VAs. • Check VAs Daily Tasks To Ensure Everything Is Done On A Daily Basis

Ecom Direct LLC / ClickProfitAgency Manager

May. 2020 - Jan. 2022New York, United States•. Manages Multiple Walmart Dropshipping Stores • Supervise, Train, And Assist Vas Like Product Listers, Order Processors, And Store Maintenance. • Develop And Maintain A Schedule For Vas. • Hire And Train As Needed To Ensure Adequate Personnel Is On Hand. • Build Spreadsheets That Will Be Used By Vas. • Setup Vas Access Of The Software. • Setup Repricers In All Stores. • Build KPIs To Ensure Good Productivity From The Vas. • Check Vas Daily Tasks To Ensure Everything Is Done On A Daily Basis.

TIPPIPAWS (Amazon Third Party Seller) Operations Manager, Inventory Management Team Leader, Virtual Sales Associate, Shipping and Tracking

Sep. 2017 - Apr. 2020Tagbilaran, Central Visayas, PhilippinesExperienced Using FBA Tools Like Helium 10, Snovio, Hummingbird, Panjiva Experienced Using Helium 10 Tools Like Blackbox And Cerebro For Keyword Suggestions. Experienced Working on FBA Shipment Reconciliations and Reimbursement. Having Experience in Marketplaces Like eBay US, Amazon US, Walmart, And Shopify. Having Experience in Inventory Apps Like Ecom Solutions, Arbitrage Suite, Repricers Like Appeagle Or Informed, and Reprice Solution for Amazon and Walmart Marketplace. Having Experience in Sourcing Apps Like Tactical Arbitrage, Ecom Opfinder, Ecom ASIN Db, Source Mogul, PriceBlink, And Egrow. Finding Competitive Products from Various Merchants and Suppliers to Be Sold in amazon Using Manual Technique With Google Shopping And Priceblink And Also Using Sourcing Apps Like Tactical Arbitrage And Ecom Opfinder. Manage Inventory Using Inventory Software I.E. Ecom Solutions and Google Spreadsheets. Keeps Track of The Competition Prices Using Repricer I.E. Appeagle By Assigning and Updating Multiple Strats Daily. Recognizes Various Upload Errors, Update Errors, Pricing Errors, Listing Errors Etc, With the Use of Google Spreadsheets. Downloads Reports from Amazon Seller Central and Syncs It with The Repricer, Inventory Software, and Master File Spreadsheet. Tracks and Confirm Shipments on Or Before the Latest Ship Date.

TIPPIPAWS (Amazon Third Party Seller) Operations Manager, Inventory Management Team Leader

Sep. 2017 - Apr. 2020United States

FIONAS BOX LLC (Amazon Third Party Seller) Virtual Sales Associate, Inventory Management Staff

Feb. 2017 - Sep. 2017United StatesFinding Competitive Products from Various Merchants and Suppliers to Be Sold in Amazon Using Manual Technique with Google Shopping and Priceblink And Also Using Sourcing Apps Like Tactical Arbitrage and Ecom Opfinder. Manage Inventory Using Inventory Software I.E. Ecom And Google Spreadsheets. Keeps Track of The Competition Prices Using Repricer I.E. Appeagle By Assigning and Updating Multiple Strats Daily. Recognizes Various Upload Errors, Update Errors, Pricing Errors, Listing Errors, Etc., With the Use of Google Spreadsheets. Downloads Report From Seller Central And Syncs It With The Repricer, Inventory Software, And Master File Spreadsheet. Keeps A Daily Backup of All Listers Spreadsheets and The Master File Spreadsheet. Keeps Track of The Daily Listers’ Performance by The Use of The Spreadsheet.

EFW MERCHANDISING Cashier and General Merchandise Clerk

Mar. 2015 - Jan. 2017PhilippinesBalance currencies and coins in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators. Count currencies, and coins received, by hand. Identify transaction mistakes when debits and credits do not balance Arrange monies received in cash boxes and coin dispensers according to denomination Perform clerical tasks such as typing and filing Monitor vaults to ensure cash balances are correct Order a supply of cash to meet daily needs Sort and file deposit slips and checks Walking through the shelves and replenishing merchandise Monitoring cleanliness of the store and instructing housekeeping department to do the needful. Welcoming customers and providing them prompt and friendly service Interacting with customers sensing their mood and topics of interest Accompanying customers and showing them range of products stocked on shelves Maintaining discipline and behaving professionally with customers by maintaining adequate distance during conversation Ordering products and supplies in time to avoid 'out-of-stock' situations Displayed friendly, professional, and courteous attitude in providing customer service Provided assistance to customers in purchasing what they are looking for Categorized general products and prepared displays accordingly Suggested store manager for implementing schemes for spiking sales Negotiated with company's representative for discount and replacement of damaged goods Performed the job of cashier.

AL GHURAIR EXCHANGE LLPShift In Charge, Foreign Currency Exchange Cashier, Remittance Staff

Jun. 2011 - Jan. 2015Balance currencies and coins in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts Count currencies, and coins received, by hand or using currency-counting machine Identify transaction mistakes when debits and credits do not balance Arrange monies received in cash boxes and coin dispensers according to denomination Resolve problems or discrepancies concerning customers' accounts Explain, promote, or sell products or services such as Oman Insurance, National Bonds, Du payment, Maf Visa cards, Ezetop, Fly Dubai payment, Air Arabia payment, Rak Airways payment Disburses WPS (WAGES PROTECTION SYSTEM). Perform clerical tasks such as typing and filing Monitor vaults to ensure cash balances are correct Order a supply of cash to meet daily needs Sort and file deposit slips and checks Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items Quote unit exchange rates, following daily international rate sheets or computer displays Process bank transfers and cash pick up to different countries such as Philippines, India, Bangladesh, Sri Lanka, Pakistan, Nepal, Morocco, Kenya, Indonesia, Nigeria, China, Jordan, Sudan, Egypt, Lebanon, Saudi Arabia, Yemen, Syria, Kuwait, Qatar, US, Australia, Canada, UK, and European countries Accepts 70 currencies II.

FreelanceWebdesigner

Jan. 2007 - Aug. 2014Joomla CMS Php MySql HTML

HRMDO, Provincial Government of BoholIT / Computer Technician

Jul. 2010 - Mar. 2011• IT / Computer Technician • Data management • Networking • Troubleshooting computer hardware • Installing software • Process online leave application • Corrects mistaken entry on online leave application • Reconciles Daily Time Record • Performs analysis, testing and installing of computers • Connects PCs on a network and sets up peripheral equipment, hardware components and allied devices • Loads software programs/packages and utility applications • Installs operating systems • Establishes IP addresses • Checks performance-related issues and network problems • Responds to complaints and queries, provides technical advice, and solves employees' technical problems • Installs and configures computer and Internet security software • Teaches employees on new software packages and systems • Troubleshoots Internet connectivity issues • Member of the Provincial Monitoring and Evaluation System (ProMES) Secretariat as Documentor • Make documentation on every ProMES meetings • Consolidate reports

: HRMDO, Provincial Government of BoholIT / Computer Technician

Jul. 2010 - Mar. 2011Data management Networking Troubleshooting computer hardware Installing software Process online leave application Corrects mistaken entry on online leave application Reconciles Daily Time Record Performs analysis, testing and installing of computers Connects PCs on a network and sets up peripheral equipment, hardware components and allied devices Loads software programs/packages and utility applications Installs operating systems Establishes IP addresses Checks performance-related issues and network problems Responds to complaints and queries, provides technical advice, and solves employees' technical problems Installs and configures computer and Internet security software Teaches employees on new software packages and systems Troubleshoots Internet connectivity issues Member of the Provincial Monitoring and Evaluation System (ProMES) Secretariat as Documentor Make documentation on every ProMES meetings Consolidate reports III.

LGU DauisIT / Encoder / Computer Technician

Feb. 2009 - Jun. 2010Dauis, Central Visayas, PhilippinesEnter or encode data into a computer system Proofreading, double checking to make sure that the data being entered is correct Report Preparation Troubleshooting computer Installing software Graphic designing (Adobe Photoshop) IV.

PALAWAN PAWNSHOPCashier / Appraiser / Branch Manager

Aug. 2007 - Jan. 2009Tagbilaran, Central Visayas, Philippines• Process daily transactions • Makes daily report • Transacts “PERA PADALA” money transfer • Transacts “MONEYGRAM” • Keep a record of how much money when the pawnshop opened and how much money is earned when the pawnshop closed • Checks daily reports made by the cashier • Appraises jewelries • Transacts “PERA PADALA” money transfer • Transacts “MONEYGRAM” • Prepares monthly reports • Recounts Cash On Hand

PALAWAN PAWNSHOPCashier / Appraiser / Branch Manager

Aug. 2007 - Jan. 2009Process daily transactions Makes daily report Transacts “PERA PADALA” money transfer Transacts “MONEYGRAM” Keep a record of how much money when the pawnshop opened and how much money is earned when the pawnshop closed Checks daily reports made by the cashier Appraises jewelries Transacts “PERA PADALA” money transfer Transacts “MONEYGRAM” Prepares monthly reports