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Work Background
Head of Client Management
Hire OverseasHead of Client Management
Jul. 2025Metro Manila / New York CityHelping fast-moving startups and SMEs build elite offshore teams. I lead the full post-sale client experience, from onboarding through retention, ensuring every client gets high-impact talent and a seamless partnership. I work at the intersection of relationships, operations, and delivery to reduce churn, drive contractor success, and turn great matches into long-term wins. Currently building scalable systems for client onboarding, proactive support, and referral growth. Need remote support that will add instant impact to your business? Let's talk!
Associate Director & Regional Head – APAC, OCC
Finanze CapitalAssociate Director & Regional Head – APAC, OCC
May. 2025United Kingdom / APAC
Business Development Manager
Finanze CapitalBusiness Development Manager
May. 2025United Kingdom / APACWith Finanze Capital, it’s personal. Bridging and custom lending solutions for clients with exceptional projects. We specialise in lending short-term bridging & custom finance facilities to clients for property or business purposes. Loans from £50,000 to £150,000,000 (product dependent) Purchase / Rebridge Light / Medium Refurb Heavy Refurb Part Complete Finish & Exit Development Exit Title Split Purchase & Refurb Lease Extension & Refurb Residential / Semi-Commercial / Commercial England / Wales / Scotland / Ireland
Advisor
Genesis VTAdvisor
Mar. 2025
Sr. Customer Success Manager
MagicSr. Customer Success Manager
Jul. 2023 - Jul. 2025San Francisco Bay Area / Remote- Own relationships with high-value clients and drive retention and revenue - Lead upselling and service expansion, aligned with client goals - Act as strategic advisor, solving pain points and creating long-term value
Director of Client Services - AU
HIKINEXDirector of Client Services - AU
Apr. 2023 - Jun. 2023RemoteLead for AU Market operations
Co-Founder & Chief Relations Officer
TNT Sports & Action EntertainmentCo-Founder & Chief Relations Officer
Jan. 2023National Capital Region, PhilippinesTNT Fight is a combat sports promotion based in the Philippines. We are s a new and exciting organization currently holding the country's first professional kickboxing events! For more information please reach out to [email protected]
Director of Client Services, EU & UK
HIKINEXDirector of Client Services, EU & UK
Sep. 2022 - Apr. 2023London, England, United KingdomProject Role supporting the outreach into the UK / EU Market
Director Of Training
HIKINEXDirector Of Training
May. 2022 - Sep. 2022San Francisco Bay Area
Senior Trainer
HIKINEXSenior Trainer
Sep. 2021 - May. 2022San Francisco Bay AreaHIKINEX is a Multi-Channel integrated service provider that supports companies where and when they need us. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources (Manila) to provide superior support services at a fraction of the cost. We excel in the following key verticals: - CX (Customer Experience) - SOS (Sales Outsourcing Solutions) - RPO (Recruit Process Outsourcing) - eDiscovery Staffing (Offshore Project Management and Data Technicians) - BackOffice Support (Accounting, AR / AP, Executive Support and Administration) www.Hikinex.com www.Hikinexworkforce.com (eDiscovery) Scale Fast, Drive Profit – You CAN do both with HIKINEX!
Business Development Lead
Handelaar Corp.Business Development Lead
Dec. 2020 - Sep. 2021Handelaar Corp is one of Manila's premier wine and spirits distribution companies. Established in 2015, Handelaar is keen on bringing top-quality products that cater to the Filipino taste to the market. Leading various business development initiatives including new client development, new market segments, and product marketing.
Sr. Recruitment & Business Development Consultant
Lewis Glanz ConsultingSr. Recruitment & Business Development Consultant
Aug. 2019 - Apr. 2020Served as a consultant working with the Senior Appointments team, particularly with C-Suite placements and Business Development needs.
Co-Founder | Event Host
Trivia Down PHCo-Founder | Event Host
Mar. 2019Metro ManilaWe bring Interactive Quiz Nights to life across the Philippines—Metro Manila, Laguna, Cebu, Davao, and beyond! Whether it’s for public events or private corporate gatherings, we’ve worked with companies across different industries and reached over 250,000 Filipinos nationwide. Need help with event management or launching a new product? We’ve got you covered there, too. If you’re looking for something fresh for team building, company-wide engagement, or just a fun way to connect with your employees or partners, let’s build something awesome together!
Senior Manager | Strategy Consultant
Makatisoft IncSenior Manager | Strategy Consultant
Oct. 2018 - Apr. 2019NCR - National Capital Region, PhilippinesConsultant to the Strategy Team supporting the strategic growth and development of the business. Responsibilities: • Offshore business development, • Guidance on navigating international regulations for a global roll out of a financial services product • Internal support for backend and frontend development teams.
Project Director
Global Media Post (GMI POST)Project Director
May. 2016 - Sep. 2018Hong KongDeveloped markets globally across key growth industries with the goal of creating impactful and comprehensive promotional reports the following international publications: The Japan Times, Forbes Asia, and Foreign Affairs Magazine. Country/Regional Reports Completed: 2018: Australia, Germany, U.S. Great Lakes 2017: Northwest U.S.A, Taiwan, Peru 2016: Chile Achievements/Tasks: ⬥ Directly contributed to over $800K USD in Advertising revenue. ⬥ Tasked with developing markets globally across key growth industries and creating impactful and comprehensive promotional report ⬥ Travel to 3 or more countries in a 12 month period ⬥ Prepare and negotiate advertising and sales contracts ⬥ Assemble and communicate with a strong, diverse coalition of organizations or public figures, securing their cooperation, support and action, to further campaign goals.
Project Coordinator
Global Media Post/GMIPOSTProject Coordinator
Apr. 2015 - May. 2016Hong KongGlobal Media Inc. is an independent media agency with offices in Hong Kong and Canada. GMI has more than a decade of experience in the writing, researching, and production of promotional country reports, with media partners from East Asia to North America. We have teams worldwide that develop country and thematic reports on the latest economic trends and developments.
Global Business Development Coordinator
Baker McKenzieGlobal Business Development Coordinator
Oct. 2014 - Apr. 2015NCR - National Capital Region, PhilippinesWorked with teams in Singapore, Houston and Manila supporting the global practices of Energy, Mining and Infrastructure (EMI) and Pharmaceuticals.
Recruitment Marketing Consultant
ANZRecruitment Marketing Consultant
Apr. 2011 - Jul. 2014PhilippinesResponsibilities - Project Management for Marketing Projects for the Manila Recruitment Team - Champion for the Manila Employee Referral Program, created communications/advertising for internal use - Collaborator/Administrator for Manila’s Facebook/Social Media team - Partial conceptualization and full implementation of recruitment marketing projects around sourcing and employment branding in Manila - Administrator for ANZ LinkedIn Company page - Vendor Management from sourcing new vendors to negotiating contract terms - Social Media Analysis of competitor pages - BUPLAS Certified - Facilitated the Employee Referral Program Orientation for new hires - Conducted Phone Interviews to assess voice capability of Collections and Remunerations officers - Logistics coordination for campus hiring Highlights: - End to End project completion of All print ads for ANZ Manila - Assisted in the coordination and completion of the Manila Hub RPO Project - POC for PWD (Persons with Disabilities) Hiring in the Manila Hub as well as securing partnerships with PWD organization
Practicum Trainee
GoodThinking Research Inc.Practicum Trainee
Sep. 2010 - Dec. 2010- Assisted with focus group discussions and in-depth interviews for collection of qualitative data. - Assisted in product development research and analysis. - Worked in analysis and data compilation of various quantitative and qualitative research. - Was trained to use research, as well as personal insights and opinions when presenting research conclusions.
Sales Associate
GreyoneSales Associate
Apr. 2009 - Apr. 2010Provided assistance to customers coming in and out of the store. Took inventory of items purchased and sold Worked the cash register and assisted with sales Handled opening and closing of store
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