Lucille's Hospitality GroupSr VP of Development Restaurant & Retail Operations
May. 2021 - May. 2024Houston, Texas, United States• Oversee and manage all restaurant and hospitality operations for Lucille's Hospitality Group, including staffing, training, inventory management, and financial performance of 4 restaurants, our distribution and catering facility, a farm, and a non profit.
• Develop and implement strategies for improving operational efficiency, increase profitability, and enhance the guest experience.
• Ensured compliance with all local, state, and federal regulations, including safety and health codes, labor laws, and liquor laws.
• Accountability leader working closely with the executive team to develop and implement policies and procedures that support the overall goals and objectives of the company.
• Collaborate with other departments, such as marketing, finance, and human resources, to ensure a cohesive and successful operation.
• Monitor and analyze key performance indicators to identify trends and opportunities for improvement.
• Developed and maintained relationships with key vendors and suppliers to ensure timely delivery of goods and services at competitive prices.
• Lead initiative of planning and opening a retail wine market and grocery store in underserved third ward Houston.
• Wrote SOPs, training manuals/programs, policies, vendor agreements and treatments for all entities.